Customer Support Associate
2 days ago
Job description Job Summary : We are looking for a motivated and detail-oriented Customer Support Associate to join our non-voice process team. The ideal candidate will handle customer inquiries and provide support through email, chat, or other written communication channels. This role demands excellent written communication skills, problem-solving abilities, and a customer-first attitude. Key Responsibilities : Respond promptly and professionally to customer inquiries via chat, email, or ticketing systems. Resolve customer issues efficiently while maintaining a high level of accuracy and empathy. Document customer interactions and solutions in the system for future reference. Identify and escalate priority issues to the appropriate team as needed. Collaborate with team members to improve processes and enhance the customer experience. Provide detailed product and service information as required. Follow up on customer issues to ensure resolution and satisfaction. Maintain confidentiality and handle sensitive information securely. Skills and Qualifications : Education : A bachelor's degree or equivalent. Experience : 0–2 years of experience in customer service, preferably in a non-voice process. Communication Skills :Excellent written English skills, including grammar and spelling.Strong typing skills with attention to detail. Technical Skills :Proficiency in using CRM tools, email platforms, and chat applications.Basic knowledge of Microsoft Office (Word, Excel, etc.). Soft Skills :Strong problem-solving and critical-thinking abilities.Patience, empathy, and the ability to handle stressful situations.Ability to work collaboratively in a team-oriented environment. Other Requirements :Flexibility to work in rotational shifts, including weekends and holidays.Willingness to learn and adapt to new processes and technologies.
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Customer Support Associate
2 weeks ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeCustomer support associates - A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. - **Required skills and...
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Customer Support Associate
52 minutes ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeA customer support executive helps customers with their questions or problems, and ensures they have a positive experience.Responsibilities - Answer questions about products or services - Help troubleshoot issues - Process returns - Handle customer complaints - Provide solutions and alternatives - Follow up to ensure resolution - Record customer...
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Customer Support Associate
19 minutes ago
Bengaluru, Karnataka, India Child Support Foundation Full time1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...
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Customer Support Associate
6 days ago
Bengaluru, Karnataka, India iEnergizer Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptioniEnergizer is a leading Business Process Outsourcing (BPO) provider of customer management solutions. We help our partners acquire, support, retain, and grow their markets by providing complete life-cycle customer support services. Our client base includes numerous Fortune 500 companies from various industry verticals such as Healthcare,...
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Seller Support Associate
2 weeks ago
Bengaluru, India STARTEK Aegis Customer Support Services Pvt. Ltd Full timeSTARTEK _SELLER SUPPORT Bto B - Voice process -Outbound English & Hindi Mandatory Rotational Shift -Day Shift Fresher to Experience Rotational Off - 6days working Work from Office Looking for Immediate Joining Walk-in's Interview - Monday to Saturday Timings - 10AM to 4PM A- Nos., 70, sringar, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara...
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Customer Support Associate
3 days ago
Bengaluru, India Zolo Full timeJob Title: Customer Support (Voice Process)Business Unit: Customer Experience Team (Central Support)Designation: Associate- Customer SupportLocation: HSR layout, BengaluruEmployment Type: Full-time | In-office | 6 days working About Zolo: Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer fully-furnished,...
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Customer Support Associate
3 days ago
Bengaluru, India Zolo Full timeJob Title: Customer Support (Voice Process) Business Unit: Customer Experience Team (Central Support) Designation: Associate- Customer Support Location: HSR layout, Bengaluru Employment Type: Full-time | In-office | 6 days working About Zolo: Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer...
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Customer Support Associate
1 day ago
Bengaluru, India Zolo Full timeJob Title : Customer Support (Voice Process) Business Unit : Customer Experience Team (Central Support) Designation : Associate- Customer Support Location : HSR layout, Bengaluru Employment Type : Full-time | In-office | 6 days working About Zolo : Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer...
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Customer Support Associate
18 hours ago
Bengaluru, India Zolo Full timeJob Title : Customer Support (Voice Process) Business Unit : Customer Experience Team (Central Support) Designation : Associate- Customer Support Location : HSR layout, Bengaluru Employment Type : Full-time | In-office | 6 days working About Zolo : Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer...
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Customer Support Associate
2 days ago
Bengaluru, India Zolo Full timeJob Title: Customer Support (Voice Process)Business Unit: Customer Experience Team (Central Support)Designation: Associate- Customer SupportLocation: HSR layout, BengaluruEmployment Type: Full-time | In-office | 6 days workingAbout Zolo:Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer fully-furnished,...
