Customer Care Executive- international process
3 weeks ago
Job description:
Job Title: Customer Support Executive – International Voice
Location: Kolkata (Work from Office)
Shifts: Evening/Night (Rotational)
Working Days: 5–6 days/week
Cab: Provided (Pickup & Drop)
Role Overview:
We are hiring experienced candidates for international voice and chat support. You'll handle customer queries, provide resolutions, and ensure a high-quality support experience.
Requirements:
Education: Graduation (any stream)
Experience: Minimum 1 year in BPO/Customer Support (International Voice Process)
Communication: Excellent spoken and written English
Compensation:
Performance Bonus: Up to ₹2,000/month
Travel Allowance: ₹1,400/month
Cab Facility: Available for night shifts
Interview Process:
HR Screening (Voice, Grammar, Accent)
Functional Round (Mock Call/Chat)
AMCAT (Min. Score:62/69)
Final Operations Round
Job Type: Full-time
Pay: ₹25, ₹35,000.00 per month
Benefits:
- Provident Fund
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Required)
Experience:
- Customer support: 1 year (Preferred)
- International voice process: 1 year (Required)
Language:
- English (Required)
Location:
- Kolkata, West Bengal (Required)
Work Location: In person
Speak with the employer
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