Customer Care Executive
13 hours ago
**Roles and Responsibilities**
- **A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.**:
- **The only aim is to ensure customer satisfaction by fulfilling their requirements.**:
- **Should be confident in troubleshooting any such emerging queries and maintaining high standards.**:
- **Develops a strong relationship with their customers and generates trust with an open and interactive communication.**:
- **Acquire and validate information and providing it to the customers with full efficiency.**:
- **Document or maintain records of each and every interactions with the customers for future evaluation.**:
- **Setting up customer accounts and provide relevant information to them.**:
- **Follow the procedure, guidelines provided and implement it while troubleshooting queries.**
- **Should be excellent with their English communication skills**:
- **Should have the ability to interact with foreign clients.**:
- **Should also have strong presentation skills.**:
- **Strong analytical skills and be able to manage time effectively.**:
- **Should be able to multi-task.**:
- **This job strong demands for good interpersonal and problem-solving skills.**:
- **Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot.**:
- **Flexible in (7am-4pm),(1pm-10pm),(10pm-7am ). It is a rotational shift**
**Salary**: ₹12,000.00 - ₹17,000.00 per month
Schedule:
- Day shift
Application Question(s):
- How many years of experience do you have in customer care executive International process?
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