Customer Care Executive

2 weeks ago

Kolkata, India RealRender3D Full time

**Roles and Responsibilities**
- **A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.**:

- **The only aim is to ensure customer satisfaction by fulfilling their requirements.**:

- **Should be confident in troubleshooting any such emerging queries and maintaining high standards.**:

- **Develops a strong relationship with their customers and generates trust with an open and interactive communication.**:

- **Acquire and validate information and providing it to the customers with full efficiency.**:

- **Document or maintain records of each and every interactions with the customers for future evaluation.**:

- **Setting up customer accounts and provide relevant information to them.**:

- **Follow the procedure, guidelines provided and implement it while troubleshooting queries.**
- **Should be excellent with their English communication skills**:

- **Should have the ability to interact with foreign clients.**:

- **Should also have strong presentation skills.**:

- **Strong analytical skills and be able to manage time effectively.**:

- **Should be able to multi-task.**:

- **This job strong demands for good interpersonal and problem-solving skills.**:

- **Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot.**:

- **Flexible in (7am-4pm),(1pm-10pm),(10pm-7am ). It is a rotational shift**

**Salary**: ₹12,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

Application Question(s):

- How many years of experience do you have in customer care executive International process?

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