Adonis Process specialist

4 days ago

Chennai, India HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Full time

Description :The opportunity: Act as single point of contact for Handling Synergi cases (before REIWA) and the SE Service Q notifications – follow up (After REIWA) on issues and closure, Q cost analysis , Process Flow and Value stream mapping. How you'll make an impact: You will be responsible for the creation and maintenance of processes in Adonis. You will be responsible for the creation and maintenance of documents in OneView / xECM. You will support Global Team as well as LSUs on use of the global tools (Adonis, OneView, xECM). You will create and follow up Synergi cases. After REIWA, check all new Quality notification on data quality and support QM creator in maintaining in Q notifications and Q orders inclusive of cost reflections and allocations. You will create and draw Adonis processes for all teams not having BPM in Service. Methodical Review for Adonis processes. You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. ​ Your background: You hold a bachelor’s degree in Engineering (Electrical /Mechanical). Experience in Quality roles and exposure to Customer complaints handling and Service handling process. Prior relevant Industry experience, knowledge of Quality Management and concepts. Agile response to the changing Business requirements. Proficient in understanding Quality processes and concepts, proficient in MS-Office, Power BI or any other Business Intelligence tool.  Stakeholder Management through continuous interaction with Business Leaders and Partners across the globe.  Self-motivated, willingness to take up and lead new challenges, strong problem-solving techniques and tools using L6S approach, ability to work out of offshore/remote locations.  Excellent English verbal and written communication skills. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

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