
Sr Executive- Grievance
4 weeks ago
JOB PROFILE
Position- Executive/Sr. Executive
Location- Noida NOC
Department-
Complaints & Escalations
Manager -
Complaints & Escalations
*Key Roles & Responsibilities
Primary Role Description: - *
The job holder would be responsible handling complaint cases. The job holder would specifically need to follow the Max Bupa service protocols while handling critical cases.
*Key Roles & Responsibilities: *
- Priority handling of escalation basis the source of it has been reported from
- Correct classification as complaints/service issues
- Time bound update on the case details to management
- Quality of responses-completeness and correctness
- Resolution TAT is adhered without extension of timelines
- No escalation for same concern
- Complaint brief
- Mail/Walk-in/Call handling management
- NPS (Measure feedback, drive improvement)
- Taking self-initiative for process improvements through coordination with different function heads/SPOC
- Supporting the team to meet deadlines/team performance and process compliance
- Identifying trends for Process gaps and systematic failures
*Key Requirements – Education & Certificates *
- Graduate in any field
- 2 - 4 years of experience in back office operations in a service industry
*Key Requirements - Experience & Skills *
- Knowledge of MS Office
- Good interpersonal and analytical skills required
- Customer service oriented
- Eagerness for learning new processes and systems
- Insurance background
- Knowledge of IRDA/IGMS guidelines/reporting
-
Sr Executive-Grievance Management
4 weeks ago
Noida, India Niva Bupa Full timeGreeting from Niva Bupa Location- Noida Department- Grievance Designation- Sr Executive Salary- INR 34K in hand Experience- 2-3 Years of experience into grievance handling Primary Role Description: - The job holder would be responsible handling complaint cases. The job holder would specifically need to follow the Max Bupa service protocols while handling...
-
Grievance Redressal Executive
7 days ago
Noida, India Insurance Samadhan Full timeProvide team co-ordination across all departments for best customer support. - Handling customer grievances and resolving them. - Taking regular follow ups with the customers regarding their registered case. - Arrange relevant information, documentations from the customer. - Coordinate with Experts on case resolution.
-
Sr. CRM Executive
4 weeks ago
Noida, India Sikka Group Full timeJob description We are looking for an Executive /Sr. Executive/AM/ Manager CRM for Sikka Group , manage end-to-end customer relationship journey including all aspects of after-sales relationships, ensuring timely and accurate documentation, collections, and resolution of customer issues. Role & responsibilities Timely closure of agreements for buyers and...
-
CRM-collection & Grievance
5 days ago
Noida, Uttar Pradesh, India Amiscent Careers Full timeJD For CRM-Asst.Manager Department Name:CRM NumberofPositionRequired:2 Gender:1 Female (executive), 1 Male( manager) JobTitle: Collection Grievance SrCoordinator-AsstManager JobOverview: - TheCollectionCoordinatorwillplayavitalroleinensuringthetimelycollectionof commonareamaintenancefeesandutilitybillsetcfromtenants/Brandswhile
-
MSW Sr. Executive
1 week ago
Ghaziabad, Greater Noida, Noida, India Panarkis Full time ₹ 12,00,000 - ₹ 24,00,000 per yearJob Title: MSW Sr. ExecutiveLocation: Greater NoidaExperience Required: 3-6 yearsIndustry Preference: Automobile or ManufacturingEmployment Type: Full-TimeWork Location: On-siteJob Description:A reputed organization in the automobile manufacturing sector, based in Greater Noida, is looking to hire a MSW Sr. Executive to join its HR and Labour Welfare team....
-
Executive HR
5 days ago
Noida, Uttar Pradesh, India Leiner Shoes Full time ₹ 4,00,000 - ₹ 12,00,000 per yearManaging the Employee Life cycle from Talent Acquisition to Exit formalitiesDaily HR activities, recruitment, employee grievanceDocumentationEnsuring compliance, Preparing Audit documents & managing audits like SA, SMetaAssist Sr. HRs 6days work
-
Regulatory Affairs Executive
1 day ago
Noida, Uttar Pradesh, India SR Strategy Services Full time ₹ 3,00,000 - ₹ 6,00,000 per yearRegulatory Executive (Medical Devices & IVDs)Experience:1–3 years inregulatory affairs for medical devices and/or IVDs under Indian MDR 2017Location:Noida (On-site)CTC :INR 3-6 LPAAbout SR Strategy Services LLP:SR Strategy Services LLP is a leading consulting firm specializing in strategic government affairs, regulatory advisory, market access solutions,...
-
Sr. Executive
1 week ago
Noida, Uttar Pradesh, India MAK BUILDING SYSTEM PVT. LTD. Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Title: Sr. Executive / Assistant Manager – AccountsCompany: Mak Building System Pvt. Ltd.Location: Noida, Sector-62Interview - walk in - 8th, 9th, 10th October 2025 at our corporate office- B-805, Noida One Tower, Sector- 62, Noida Contact us Experience: 4–10 Years in Accounts & FinanceEmployment Type: Full-TimeCTC: As per industry standards (based...
-
Sr. Executive
4 weeks ago
Noida, India Dr Willmar Schwabe Full timeRole & responsibilities Designation: Sr. executive Exp.: 5-7 years Preferred candidate profile He should have understanding in Upholding regulatory compliance (GMP, ICH), Mastering robust documentation and record-keeping, Implementing quality systems like CAPA and change control, Conducting thorough internal and supplier audits, Ensuring effective quality...
-
Executive / Sr. Executive - HIM Services
3 days ago
Noida, India CorroHealth Full timeCertified Medical Coders at CorroHealth! #Are you a skilled Medical Coder looking to take your career to the next level? Specialties: ED Facility, E/M Op Executive / Sr. Executive – HIM Services Experience: 1 to 9 Years Certification: AAPC / AHIMA (Mandatory) Let’s shape the future of medical coding together!