Technical Support Executive
2 weeks ago
Role/ Job Title: Opcenter (Camstar) Support ExecutiveRelevant Experience: 7+ YearsSalary: Upto 20+LacsWork Location: Anywhere in India (with flexibility to visit client sites as and when required)Job SummaryJoin a global leader in delivering Manufacturing Execution Systems (MES) as a senior Opcenter (Camstar) Support Executive.This is a critical techno-functional role in a large-scale, mission-critical global program supporting 24/7 manufacturing operations in the Medical Device / Pharma / Life Sciences industry.You will be the go-to expert for Opcenter / Camstar MES, owning incident resolution, integrations (ERP, PLC/SCADA, IoT), root cause analysis, and continuous service improvement.If you love solving complex production-down issues, driving automation, and keeping global plants running smoothly – this is the perfect role for you.Must-Have Skills & ExperienceStrong techno-functional expertise and extensive hands-on experience on Opcenter Execution (formerly Camstar) platformProven track record in L2/L3 production support of Manufacturing Execution Systems (MES) using COTS products like Opcenter / Camstar in large global programsDeep experience in Camstar Interoperability (CIO) / MOM module – inbound/outbound messaging, equipment integration, and ERP integration (especially SAP)Solid integration experience with Level 1 & Level 2 systems (PLC, SCADA, OPC UA/DA, IoT devices)Good working knowledge of cloud platforms (Azure/AWS/BTP) and DevOps practices for MES applicationsHands-on experience with SQL/Oracle databases, writing queries, and performance troubleshootingFamiliarity with ITIL processes, SLA management, and ticketing tools (IRIS, JIRA, ServiceNow)Demonstrated ability to perform feasibility analysis, propose standardized reusable solutions, and lead root cause analysis (RCA)Understanding of hardware, network, and operating systems in a manufacturing environmentExcellent leadership, communication (verbal & written), and stakeholder management skillsProven success working with cross-functional, cross-cultural, and global teams including vendors and clientsGood-to-Have SkillsExperience with Power BI and SQL Server Reporting Services (SSRS) for manufacturing dashboardsKnowledge of Medical Device or Pharma manufacturing processes (21 CFR Part 11, GAMP, ISA-95, MESA standards)Exposure to .NET customization in Opcenter/CamstarAny certification in Opcenter, ITIL, or cloud platformsKey Roles & ResponsibilitiesOwn and resolve high-priority incidents (P1/P2/P3) related to Opcenter/Camstar MES and its integrations within defined SLAsPerform reactive and proactive problem management, including root cause analysis and permanent fixesSupport seamless integration between MES and ERP (SAP), PLC/SCADA, Historians, LIMS, and other L1/L2/L3 systemsTroubleshoot equipment connectivity issues via OPC, CIO/MOM, and custom interfacesCollaborate with functional teams, system admins, infrastructure, and vendors for faster resolutionDrive automation initiatives and participate in service improvement programsStandardize solutions for reusability, supportability, and faster MTTRBuild and maintain strong relationships with client stakeholders, vendors, and internal delivery teamsContribute to knowledge management – create runbooks, known error databases, and solution articlesEnsure 24×7 availability and optimal performance of responsible MES applicationsPlease Mail me your updated profile to With Regards,Victor
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Technical Support Executive
2 weeks ago
New Delhi, India Cosmofeed Full timeJob Title: Technical Support Executive (Fresher B.Tech Graduates preferred) Location: Gurgaon, Sector 27 (On-Site)About Cosmofeed Cosmofeed is a creator-first platform offering tools and features that help content creators grow and monetize their audiences. We’re building the future of the creator economy - and you can be part of our journey!What you can...
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Technical Support Executive
20 hours ago
New Delhi, India INTINERI INFOSOL PRIVATE LIMITED Full timeJob Description: Technical Support Executive Location: New Delhi Job Duties: 1. Handling Calls: Managing a high volume of inbound and outbound calls via IVR (Interactive Voice Response) in a timely and professional manner. 2. Communication: Communicating with customers through various channels, including email, Calls and WhatsApp. 3. Customer Service:...
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Jr Technical Support Executive
3 days ago
New Delhi, India SAACH Travel Technologies Full timeJob Overview: We are seeking a highly motivated Technical Support Executive to join our team. The ideal candidate will possess strong communication skills, a problem-solving mindset, and a good understanding of APIs and integration concepts. You will be responsible for providing timely and effective support to clients, resolving technical issues, and...
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Technical Support Executive
2 days ago
Delhi, Delhi, India Intineri Infosol Full timeIMZ Company is looking for a Technical Support/IT Support Executive, here's a general outline for the job description and requirements. If you're crafting a post or applying for the role, here's some useful content:Job Title:Technical Support/IT Support ExecutiveLocation:-New Delhi(vasant kunj)Job Description:We are seeking a dedicated and skilled Technical...
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Technical Program Manager
3 days ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeJob Overview :We are looking for an experienced Technical Program Manager to lead complex, cross-functional technical programs from planning to delivery. The ideal candidate will act as a bridge between engineering, product, and business teams to ensure timely execution, risk management, and high-quality outcomes.Key Responsibilities Lead end-to-end...
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Technical Support Engineer
1 week ago
New Delhi, India Lxme Full timeAbout Us: At LXME, we’re building India’s first full-stack financial platform for women — designed to help them save, invest, and manage money confidently. We’re on a mission to create real impact, and we’re looking for passionate builders to join our tribe.Job Description: The Technical Support Specialist is responsible for providing technical...
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Technical Support Engineer
6 days ago
New Delhi, India Lxme Full timeAbout Us:At LXME, we’re building India’s first full-stack financial platform for women — designed to helpthem save, invest, and manage money confidently. We’re on a mission to create real impact, andwe’re looking for passionate builders to join our tribe.Job Description:The Technical Support Specialist is responsible for providing technical support...
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Technical Support Engineer
6 days ago
New Delhi, India Lxme Full timeAbout Us:At LXME, we’re building India’s first full-stack financial platform for women — designed to helpthem save, invest, and manage money confidently. We’re on a mission to create real impact, andwe’re looking for passionate builders to join our tribe.Job Description:The Technical Support Specialist is responsible for providing technical support...
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Technical Support Executive
1 week ago
Delhi, Delhi, India Entab Infotech Full timeEntab Infotech Pvt. Ltd.Technical Support ExecutiveOverview:A Technical Support Executive provides technical assistance to end-users, troubleshooting hardware, software, and network issues, resolving problems, and ensuring a positive customer experience, any graduate (BCA, MCA, B.Tech.) with good communication skills and willing to learn and grow is...
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Technical Writer
3 days ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeJob Overview We are seeking a skilledTechnical Writerto create clear, accurate, and user friendly technical documentation for software products, systems, and processes. The role works closely with engineering, product, and support teams to translate complex technical concepts into well-structured documentation for technical and non-technical audiences.Key...
