AMSYS - IT Helpdesk Support Engineer

Required Skills (Mandatory) :- Strong English speaking skills.- Patching and Updating Endpoints for Windows devices.- Troubleshooting with O365 portals and applications.- Assisting users over Remote tools. (Team viewer, any desk)- Basic knowledge of VM (Virtual Machine) and Hyper-V machines.- Collaborating with 3rd Party Support- Monitoring & Providing...

About the Role :We are seeking an experienced NOC Engineer to join our team at AMSYS IT Services Pvt Ltd. In this role, you will be responsible for monitoring the performance and capacity of our computer systems, troubleshooting problems, and responding to network issues. Your advanced knowledge of network deployment and infrastructure, excellent...

**Job location**: Thane, Maharashtra **Job timing**: 5:30pm - 2:30am, 7:30pm - 4:30am. (After day light saving - 6:30pm - 3:30am, 8:30pm - 5:30am) **Experience**:2+yrs of experience **Notice Period**: Immediately/15 days can apply **AMSYSGroup** We pride ourselves on 17 Years of excellence based on the principles of integrity, honour, and mutual gain....

Job Summary :Responsible for handling second level support and service requests. The role is responsibility for network analysis and design, technology support, client support. The resource will be required to provide top level support for any network issues ranging from implementation of new networks, troubleshooting outages for local and remote networks....

**About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

Helpdesk Support Engineer  Position SummaryYour will be part of Global Helpdesk Support to provide seamless IT support to end users based on ITIL framework    What You Will DoResponsible for Global Helpdesk SupportManaging escalations and SLAHandled Helpdesk Chat SupportAbility to work in various shifts in 24/7 support model    To Be Successful You...

**Total exp - 2-3yrs** **Notice period - Immediate / 15-30 days** **Job timing - 6:30pm - 3:30am IST (M0n-Fri)** **About the company** **AMSYSGroup** We pride ourselves on 20 Years of excellence based on the principles of integrity, honor, and mutual gain. As future decisions are made, we are always keeping in mind the prosperity of the AMSYS Family....

About AMSYS IT Services Pvt LtdWe are a reputable IT services company specializing in delivering cutting-edge solutions to the pharmaceutical industry. Our team is comprised of experienced professionals who share a passion for innovation and excellence.Job SummaryWe are seeking an experienced Senior AEM Software Engineer to join our team. As a key member of...

AEM Java DeveloperWe are seeking an experienced AEM Java Developer to join our team at AMSYS IT Services Pvt Ltd. The ideal candidate will have a strong background in AEM development, Java programming, and OSGi frameworks.Key Responsibilities:Develop, maintain, and enhance AEM 6.5 components, services, and workflows using Java 11 and OSGi.Implement OSGi...

Job Description : This team member will be tasked to deploying Adobe Experience Manager (AEM) to power all of our product brand experiences. This individual will develop re- usable integrations across your sites while ensuring good governance practices are in place and standards are being followed.Key Responsibilities and Duties :- Participate in the...

Role : IT Helpdesk Executive Experience : Min 6 Months into IT Helpdesk/Technical Support/Service Desk Location : Airoli Salary : 20K Inhand Education : Graduation Shift : 24/7 Rotational Shift Notice : Immediate **Experience**: - IT Helpdesk: 1 year (required) - Troubleshooting: 1 year (required) - Outlook: 1 year (required) - Configuration: 1 year...

We are seeking a highly organized and customer-focused individual to join our IT Infra team as an IT Helpdesk Coordinator. As the IT Helpdesk Coordinator, you will be responsible for providing technical support and ensuring efficient resolution of IT-related issues for our organization. Your role will involve coordinating helpdesk activities, managing user...

**Job Profile: Application Support Helpdesk** **Required Experienced: 4+ Years or Above** **Location: Navi Mumbai** **Job Description**: **Responsibilities**: - Escalate complex technical issues to the appropriate teams for further investigation and resolution. - Document all customer interactions, including the nature of the issue and the steps taken to...

**Position Overview**: The Helpdesk Executive will be responsible for managing helpdesk operations, ensuring seamless ticket resolution, and providing effective IT support services. This role requires expertise in helpdesk and service desk management, ticketing processes, ITSM tools, and effective communication. **Key Responsibilities**: - **Helpdesk and...

Job Description :- Manage the day-to-day activities of IT-Helpdesk Operations.- Manage and co-ordinate the processing of incoming calls/tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA.- Co-ordinate and implement processes and procedures to achieve optimal team workflow.- Implement and monitor ticket...

**Job Title**:Helpdesk Engineer** Location: Mumbai (CST) Department: IT Support Reports To: Team Leader **Job Overview**: The Helpdesk Engineer provides technical support and assistance to end-users for a variety of hardware and software issues. This role involves troubleshooting, diagnosing, and resolving technical problems while ensuring exceptional...

The IT Helpdesk Support will serve as the first point of contact for internal and external users seeking technical assistance. The role involves providing technical support, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems. This individual should possess excellent communication skills and be capable of working in...

Mackay Communications, Inc., dba Mackay Marine, is a global marine electronics service and satellite communications company with more than 450 employees across 45 service depots in 17 countries including the Americas, Africa, Asia, and Europe. For over fifty (50) years, Mackay has sold, installed, and serviced navigation and communication equipment onboard...

**Ticket Management**:Create, update, and manage support tickets using the designated ticketing system. Maintain accurate and detailed records of user interactions, issues, and resolutions. **Remote Support**: Provide remote assistance to users, guiding them through problem-solving steps, performing remote diagnostics, and offering solutions. **Hardware...

Hello, Allied Digital is well renowned as a leading Global IT Transformation Architect, with an impeccable track record for designing, developing, deploying, and delivering end-to-end IT Infrastructure services. With over two decades of proven experience, Allied Digital responsibly delivers cutting-edge IT services and solutions to a wide range of...