Team Head

Company Description

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Job Description

Banking Operations is a strategic Avaloq service line, which provides Banking Operations outsourcing services to Banks.

We are organised as a Global Business Area, running state of the art back-office services with industry leading automation, quality and risk standards.

We are experts in providing value added services to our clients and are always looking to add creative and client-oriented personalities with drive and passion to our team.

You will be part of a global division located in 4 different regions (Germany in Berlin and Düsseldorf, Switzerland in Zürich and Bioggio, Singapore and Pune), which is responsible for managing Corporate Action business and processes (Announcements, Instructions and Payments).

Part of the Banking Operations Asset Servicing division, you will lead the Corporate Actions team, which consists of multiple highly qualified Banking Specialists, providing excellent business processes as a service. Our mission is to deliver Corporate Actions services to our global clients. With Avaloq's state-of-the-art banking software and smart reliable processes we aim to provide efficient value add services in a constantly changing banking environment.

Your key tasks

• Team management according to high standards and best market practices
• Ensure that the execution and monitoring of Corporate Actions Events, in relation to instructions, payments and reconciliations, is carried out in line with the Service Level Agreements
• Investigation and resolution of open issues related to the Corporate Actions
• Regular meetings with the team members both in teams and individually, yearly objective setting, end of year performance evaluation
• Participation to internal and external audits
• Process improvement, as well as active support on projects related to Corporate Actions business
• Lead and assist with ad hoc and scheduled projects as required
• Coordinate and ensure that capacity is available for system testing as required
• Perform other duties and responsibilities as assigned

Qualifications

• Proven managerial and project management experience
• At least 3 years of operational experience in the Corporate Actions area
• Positive, pro-active, result focused and motivated personality
• Quick learner, flexible and able to work under high pressure in a multi-cultural & global environment
• Business English (written and spoken) is required
• German knowledge would be a key selection skill and any other languages will be considered as a plus

Additional Information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.