Vice President, HR Service Line

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.  Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.  Inviting applications for the role of Vice President, HR Service Line In this role you will design enterprise-scale HRO solutions to win and shape complex deals; architect digital-first HRO solutions leveraging AI, Automation and Shared Services; lead pre-sales strategy and HR operating model design for global clients; partner with CHROs to co-create future ready HRO blueprints and drive growth by translating HR challenges into scalable, commercial solutions.  Responsibilities Design customized HRincluding outsourcing solution focusing on key factors and leverage digital and AI tools Lead client meetings – solution presentations, solution orals, transformation workshops Experience of designing solutions and process design with employee experience outcome and journey at the core Advise & consult clients on future state HR organization design and Target Operating Model  Advise on the best-in-class HR technology stack and the most optimal use of it Lead key strategic initiatives, driving HR Transformation and process reengineering to increase HR process effectiveness and efficiency while reducing costs of HR operations Work closely with Transitions and Change Management teams to ensure smooth transition of HR processes/activities to Genpact  Leading programs and managing projects to ensure successful delivery of planned outcomes  Support/work with diverse, multi-cultural global teams to create HRO solutions for clients Build and maintain strong relationships with clients, ensuring their high satisfaction with the project outcomes and recurring business cooperation. Stay up to date with the latest HR trends, industry practices, and legislative changes to ensure clients receive innovative and compliant HR solutions. Lead a team of HR Service Line experts, review, coach and mentor direct reports and other team members.  Lead blueprint, due diligence projects, provide strategic oversight and governance to the team and client stakeholders Qualifications we seek in you Minimum Qualifications / Skills Graduation in Human Resources, Preferably Masters in Human Resources. Prior HR Consulting and Solutioning experience in the BPO Industry with driving transformation and technology implementation projects will be requisite. Preferred Qualifications/ Skills Relevantyears of experience in Human Resources consulting & solutioning with at a managerial level Proven track record of successfully leading and managing HR Transformation projects Ability to work in ambiguity and to manage multiple projects simultaneously with tight deadlines Experience in designing and mapping employee journeys across moments that matter Project Management acumen (project management certification will be an asset)  Global exposure know-how of different cultures Strong presentation skills, both verbal and written (good command of Ms PowerPoint and Excel will be requisite) End to End knowledge of HR function Good analytical and problem-solving skills and ability to handle difficult client interactions. Knowledge and expertise of the major HR technology solutions covering HCM systems, workflow management applications and standalone AI tools Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  Make an impact – Drive change for global enterprises and solve business challenges that matter  Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities  Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.  Let’s build tomorrow together.