Guest Relations Executive

18 hours ago

Jaipur, India The Honar Group Full time

Designation: Guest Relations Executive Job Location: Jaipur About the Company : Honar Group is the centre of boutique hospitality & Consultancy Company which has its forte into culture, art & design. It has projects like 28Kothi & The Johri Jaipur. It is an immense wide amalgamation of style & ethnicity which is delivered in the form of hospitality exclusively served with art & culture of the state. Job Responsibilities: Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget Maintain good communication and work relationships in all hotel areas Maintain staffing levels to meet business demands Attend all Reception meetings and Executive Lounge Meetings Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary Qualifications & Experience: Experience of minimum 1 year in a similar position, preferable in luxury hotel/restaurant environment Experience working in a multi-cultural environment Organized and well planned Excellent communication and presentation skills Able to work with speed and efficiency throughout maintaining positive attitude

  • Guest Relations Executive

    1 week ago

    Jaipur, Rajasthan, India The Honar Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Designation: Guest Relations ExecutiveJob Location: JaipurAbout the Company: Honar Group is the centre of boutique hospitality & Consultancy Company which has its forte into culture, art & design. It has projects like 28Kothi & The Johri Jaipur. It is an immense wide amalgamation of style & ethnicity which is delivered in the form of hospitality...

  • guest relations executive

    1 week ago

    Jaipur, Rajasthan, India Hyatt Regency Jaipur Mansarovar Full time ₹ 4,00,000 - ₹ 6,00,000 per year

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  • Guest Relations Executive

    2 weeks ago

    Jaipur, Rajasthan, India Hyatt Regency Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Organization- Hyatt Regency Jaipur MansarovarSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Executive is responsible to assist in the smooth and efficient running of the...

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    11 hours ago

    Jaipur, Rajasthan, India Foxoso Hospitality Pvt Ltd Full time

    Guest Check-In and Check-Out:Welcome guests upon arrival. Assist with the check-in and check-out processes. Provide information about hotel amenities, services, and policies. Guest Assistance:Address guest inquiries, requests, and complaints promptly and professionally. Arrange transportation, tours, and other services as requested. Offer assistance with...

  • Guest Relation Executive

    11 hours ago

    Jaipur, Rajasthan, India Foxoso Hospitality Pvt Ltd Full time

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    Amber Fort, Jaipur, India Raivath Creative Arts Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

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    Jaipur, Rajasthan, India funatpuno Full time ₹ 4,00,000 - ₹ 8,00,000 per year

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