Specialist - Facility Management Services

3 weeks ago


Gurugram, India StayVista Full time

Specialist - Facility Management Services

Location: Gurgaon

About Us

StayVista is India's largest villa hospitality brandand has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes. We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India.

Why Work With Us?

At StayVista, you're part of a community where your ideas and growth matter. We're a fast-growing team that values continuous improvement. With our skill upgrade programs, you'll keep learning and evolving, just like we do. And hey, when you're ready for a break, our villa discounts make it easy to enjoy the luxury you help create.

Your Role

As a Specialist - Facility Management, you will oversee guest experiences, property readiness, and on-site staff, including housekeeping, cooks, butlers, security, and gardeners. You will manage daily operations, maintenance, inventory, and SOP adherence while resolving guest concerns and coordinating with stakeholders. Additionally, you will handle budgeting, financial oversight, and guest delight programs to ensure exceptional service and operational efficiency.

About You

  • Minimum 4-6 years in hospitality or guest services with a focus on operations and guest satisfaction.
  • Ability to manage housekeeping, maintenance, and support staff effectively.
  • Coordinate with AMC vendors, OEMs, and technicians for timely repairs and inspection.
  • Proficient in SOP implementation, inventory management, and financial oversight.
  • Working knowledge of relevant statutory regulations( fire and electrical safety)
  • Strong stakeholder management skills to liaise with internal teams and vendors.
  • Maintain accurate records of equipment servicing,maintenance logs and incident reports.
  • Ensuring high property standards, cleanliness, and service excellence.

Key Metrics: What you will drive and achieve

  • Guest Satisfaction Score (based on direct and OTA feedback)
  • Staff Efficiency & Adherence to SOPs
  • Property Maintenance & Cleanliness Score
  • Timeliness in Issue Resolution
  • Inventory & Asset Management Accuracy

Our Core Values: Are you a CURATER?

Curious: Here, your curiosity fuels innovation.

User-Centric: You'll anticipate the needs of all our stakeholders and exceed expectations.

Resourceful: You'll creatively optimise our resources with solutions that elevate experiences in unexpected ways.

Aspire: Keep learning, keep growing—because we're all about continuous improvement.

Trust: Trust is our foundation. You'll work in a transparent, reliable, and fair environment.

Enjoy: We believe in having fun while building something extraordinary.

Business Acumen: You know our services, business drivers, and industry trends inside out. You anticipate challenges in your area, weigh the impact of decisions, and track competitors to stay ahead, viewing risk as a chance to excel.

Change Management: You embrace change and actively look for opportunities to improve efficiency. You navigate ambiguity well, promote innovation within the team, and take ownership of implementing fresh ideas.

Leadership: You provide direction, delegate effectively, and empower your team to take ownership. You foster passion and pride in achieving goals, holding yourself accountable for the team's successes and failures.

Customer Centricity: You know your customers' business and proactively find solutions to resolve their challenges. By building rapport and anticipating issues, you ensure smooth, win-win interactions while keeping stakeholders in the loop.

Teamwork: You actively seek input from others, work across departments, and leverage team diversity to drive success. By fostering an open environment, you encourage constructive criticism and share knowledge to achieve team goals.

Result Orientation: You set clear goals for yourself and your team, overcoming obstacles with a positive, solution-focused mindset. You take ownership of outcomes and make informed decisions based on cost-benefit analysis.

Planning and Organizing: You analyze information systematically, prioritize tasks, and delegate effectively. You optimize processes to drive efficiency and ensure compliance with organizational standards.

Communication: You communicate with confidence and professionalism, balancing talking and listening to foster open discussions. You identify key players and use the right channels to ensure clarity and gain support.

StayVista is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decisions based on race, colour, religion, caste, creed, nationality, age, sex, including pregnancy, childbirth, or related medical conditions, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected under applicable laws.


  • Facility Manager

    3 weeks ago


    Gurugram, India Uftultra Facility Management Full time

    We are seeking a Facility Manager to oversee daily operations of office facilities, manage vendors, and ensure smooth functioning of housekeeping, security, and maintenance services. The role requires strong leadership, compliance knowledge, and the ability to create a safe and efficient workplace environment. Key Responsibilities: Manage facility...

  • Facilities Manager

    3 weeks ago


    Gurugram, Gurugram, India Impetus Career Consultants Full time

    Job Description Job Summary: The Senior Associate - Admin and Facilities - is responsible for overseeing and managing the administrative and facility operations to ensure a safe, efficient, and well-organized work environment. This role involves coordinating various office services, managing facilities, and supporting the overall administrative needs of...

  • Facilities Manager

    3 weeks ago


    Gurugram, India Valion Full time

    Company Description Valion is India's first Private Real Estate Family Office (P.R.E.F.O) with a presence in Gurgaon, Mumbai, and Singapore. With over 10 years of experience, Valion is a trusted partner to over 2000 high-net-worth individuals and families, managing investments and assets worth over INR 4000 crores. In 2014, the group launched 'PropCare' to...


  • Gurugram, India Alight Solutions Full time

    Our storyAt Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." Our Values:Champion People– be empathetic and help create a place where everyone belongs. Grow with purpose –Be inspired by our higher calling of...


  • Gurugram, India JLL Full time

    Job Description The Facilities Manager will have responsibility for the management of a wide range of issues, from strategic contracts management to input on day-to-day operations and be directly responsible for managing Soft services operations at site. This Facilities Manager will be highly familiar with the service structure, including responses to...


  • Gurugram, Delhi, Noida, India foundit Full time

    Job Description Job Title: Food & Facility Procurement Specialist North & West India Location: Preferred Base: Delhi NCR or Mumbai (Requires frequent travel across North & West India) Job Overview: We are seeking an experienced and driven Procurement Specialist to manage and optimize the procurement of food supplies and facility-related services...


  • Gurugram, India Talent Steer Full time

    Position: Assistant Facility Manager (Technical) Location: Gurgaon & Noida Reports To: City Lead Industry Exposure: Facility Management, Real Estate, CoWorking Education: Graduate with an Engineering background in Electrical or Manufacturing Experience: 8 Years CTC Budget: 10 LPA Role & Responsibilities Daily facility workaround checklist Coordinating with...

  • Facilities Manager

    5 days ago


    Gurugram, India CBRE Full time

    Job Description Gurgaon - Haryana - India About The Role As a CBRE Facilities Manager, you will manage a team responsible for providing overseeing building operations and maintenance for a facility, campus, or portfolio of small to medium sized buildings. This job is a part of the Facilities Management functional area which focuses on all aspects of the...


  • Gurugram, India VCARE HOSPITALITY (I) PVT. LTD Full time

    We're Hiring – Facility Manager (Operations) Company:Vcare Hospitality India Pvt. Ltd. Location:Gurgaon, North Zone Position:Facility Manager – Operations Experience:5+ Years in Facility & Operations Management Salary:₹35,000 – ₹40,000 (Monthly In-Hand) + PF + Field Travelling Allowance + Other Benefits Why Join Us? AtVcare Hospitality India Pvt....


  • Gurugram, India Placement Hub Full time

    The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in Facility Management Services or Third party manpower service...