Manager Staffing Operations
2 days ago
1. Strategic Planning and Execution
- Develop and implement strategies to meet recruitment goals and client requirements.- Forecast staffing needs and align resources accordingly.- Monitor market trends to adjust recruitment tactics and stay competitive.
2. Team Leadership and Management
- Supervise recruitment teams, ensuring productivity and efficiency.- Provide training, mentorship, and development opportunities for recruiters.- Set performance metrics and evaluate team performance against targets.
3. Client Relationship Management
- Act as the primary point of contact for clients to understand their staffing needs.- Build and maintain strong relationships with clients to ensure satisfaction and repeat business.- Address and resolve client concerns regarding the quality or timeline of staffing services.
4. Process Optimization
- Standardize and optimize recruitment and staffing processes for efficiency.- Implement and monitor the use of Applicant Tracking Systems (ATS) or other recruitment technologies.- Streamline onboarding and compliance processes for new hires.
5. Recruitment Operations
- Oversee the end-to-end recruitment lifecycle, ensuring timely delivery of candidates.- Ensure proper sourcing, screening, and placement of candidates to meet client expectations.- Maintain a balance between volume hiring and quality placements.
6. Financial Management
- Develop and manage budgets for recruitment operations.- Monitor operational expenses and work to reduce costs while maintaining service quality.- Provide regular financial reports and updates to senior management.
7. Compliance and Risk Management
- Ensure compliance with labor laws, company policies, and client requirements.- Mitigate risks associated with recruitment, such as candidate fraud or legal non-compliance.- Maintain confidentiality and data protection standards.
8. Reporting and Analytics
- Track and analyze recruitment KPIs, such as time-to-hire, cost-per-hire, and client satisfaction.- Generate reports for senior management on operational performance and business outcomes.- Use data-driven insights to refine recruitment strategies.
9. Stakeholder Communication
- Coordinate between clients, recruiters, and candidates to ensure seamless operations.- Communicate updates, progress, and challenges effectively to all stakeholders.
10. Business Development Support
- Assist the sales team in acquiring new clients by presenting operational capabilities.- Develop proposals for new staffing projects based on client needs and company resources.
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