EDD Operations Manager

2 weeks ago

Bengaluru, India Stripe Full time

Who You Are

The EDD Operations Manager role at Stripe is a management position within their financial infrastructure, responsible for overseeing Enhanced Due Diligence (EDD) processes that involve thorough customer verification for financial crime compliance. This role demands significant experience in people management, financial services operations, and a strong background in Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures, particularly in risk assessment and innovative process improvement.

Key Responsibilities

  • Lead and manage teams involved in Enhanced Due Diligence.
  • Oversee daily operations and service delivery for EDD workflows.
  • Implement and manage processes to identify high-risk customers and businesses.
  • Collaborate with global stakeholders to ensure compliance and operational effectiveness.
  • Promote process improvement and innovation within the EDD function.

Required Experience And Skills

  • People Management: At least 8+ years of direct experience in managing teams.
  • Financial Services: Experience in the financial services sector, particularly related to payments, risk, and compliance.
  • EDD Expertise: Strong understanding of Enhanced Due Diligence, Know Your Customer (KYC), and Customer Due Diligence (CDD) requirements.
  • Financial Crime: Knowledge of financial crimes, including AML investigations.
  • Communication: Exceptional written and verbal communication skills.
  • Operational Background: A robust background in operations, including the launch of new processes and service delivery.

Why is this role at Stripe important?

As a financial infrastructure platform, Stripe must ensure that its users comply with regulations, particularly in the areas of financial crime and fraud prevention. The EDD Operations Manager plays a vital role in managing the processes and teams that conduct the necessary due diligence to identify and mitigate these risks, safeguarding the platform's integrity and security.

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.

  • EDD Operations Manager

    1 day ago

    Bengaluru, Karnataka, India Stripe Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Who You AreThe EDD Operations Manager role at Stripe is a management position within their financial infrastructure, responsible for overseeing Enhanced Due Diligence (EDD) processes that involve thorough customer verification for financial crime compliance. This role demands significant experience in people management, financial services operations, and a...

  • Operations Manager

    2 weeks ago

    Bengaluru, India Stripe Full time

    Job Description Responsibilities - Recruit, manage, coach, and develop a team of in-office Financial Crimes Operations Associates - Guide your team in completing decision reviews for Enhanced Due Diligence (EDD) for high and very high risk businesses - Drive strong operational delivery and process improvement helping to mitigate financial crimes risk while...

  • EDD Operations Associate

    3 days ago

    Mexico ,Bengaluru/ Bangalore ,Romania, India stripe Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the worlds largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a...

  • Financial Crimes Edd Operations Associate

    2 weeks ago

    Bengaluru, Karnataka, India Stripe Full time

    Who we are About Stripe Stripe is a financial infrastructure platform for businesses Millions of companies-from the world s largest enterprises to the most ambitious startups-use Stripe to accept payments grow their revenue and accelerate new business opportunities Our mission is to increase the GDP of the internet and we have a staggering amount of...

  • Operations Manager

    2 weeks ago

    Bengaluru, India Stripe Full time

    Job Description What you'll do - Stripe is launching Stripe Delivery Centers a new global team to design, implement and grow Stripes operations for the next decade - We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and that want to play a front-line role in...

  • Mega Hiring For KYC/AML, EDD, CDD/ Experience

    2 weeks ago

    Bengaluru, India Rivera Manpower Services Full time

    KYC / AML / CDD/ EDD(Non-Voice) Location: Nagavara | US Shifts | Rivera Manpower Services CONTACT Swathi Rivera Manpower Services (Do send me you CV on whatsapp if the line is busy) Dear Candidate, We are excited to invite you to explore a rewarding opportunity with one of our esteemed clients in the banking domain for the position of: KYC / AML Transaction...

  • Mega Hiring For KYC/AML, EDD, CDD/ Experience

    1 day ago

    Bengaluru, Karnataka, India Rivera Manpower Services Full time ₹ 4,32,000 - ₹ 7,20,000 per year

    KYC / AML / CDD/ EDD(Non-Voice)Location: Nagavara | US Shifts | Rivera Manpower ServicesCONTACTSwathi Rivera Manpower Services(Do send me you CV on whatsapp if the line is busy)Dear Candidate,We are excited to invite you to explore a rewarding opportunity with one of our esteemed clients in the banking domain for the position of:KYC / AML Transaction...

  • Gainsight - Manager - Enhanced Due Diligence Operations

    3 weeks ago

    Bengaluru, Karnataka, India Gainsight Software Private Limited Full time

    Who You Are:- The EDD Operations Manager role at Stripe is a management position within their financial infrastructure, responsible for overseeing Enhanced Due Diligence (EDD) processes that involve thorough customer verification for financial crime compliance.- This role demands significant experience in people management, financial services operations, and...

  • Hiring KYC/AML/EDD/CDD/KYB Specialist For Leading US Bank

    1 day ago

    Bengaluru, Karnataka, India Rivera Manpower Services Full time ₹ 36,00,000 - ₹ 90,00,000 per year

    Warm Greetings from Rivera Manpower ServicesHiring: KYC /CDD /EDD Analyst Client Onboarding for leading US bankLocation: Bangalore Shift: US Shifts (Night) CTC: Up to 6 LPAJoining: Immediate Joiners OnlyEligibility:Minimum 1 year of experience in international BPO handling CDD/EDD /KYC or client onboarding is mandatoryGraduate (Any stream)Strong knowledge of...

  • Hiring KYC/AML/EDD/CDD/KYB Specialist For Leading US Bank

    2 weeks ago

    Bengaluru, India Rivera Manpower Services Full time

    Warm Greetings from Rivera Manpower Services Hiring: KYC /CDD /EDD Analyst Client Onboarding for leading US bank Call and book your interview slots: HR Ananya Rivera Manpower Services (send cv on whatsapp if the line is busy) Location: Bangalore Shift: US Shifts (Night) CTC: Up to 6 LPA Joining: Immediate Joiners Only Eligibility: Minimum 1 year of...