Black Belt Project Manager

4 weeks ago

Noida, Uttar Pradesh, India EXL Full time

Role Overview:

The Healthcare Six Sigma Consultant will partner with senior leadership and cross-functional clinical and operational teams to drive process optimization and operational excellence across healthcare functions. The role requires strong Six Sigma expertise, analytical abilities, and the ability to package recommendations into compelling leadership presentations.

Key Responsibilities:

  • Lead and support Six Sigma / Lean improvement projects across healthcare operational areas (clinical workflows, utilization management, revenue cycle, care coordination, quality, etc.)
  • Analyze current processes, identify waste and variation, and implement measurable improvements to drive efficiency, cost reduction, and patient / provider satisfaction
  • Conduct data analysis, root cause investigations (DMAIC), and process mapping
  • Create story-driven leadership decks and present findings to senior leaders
  • Train and mentor teams on continuous improvement techniques, fostering a culture of operational excellence
  • Track, report, and communicate project progress, benefits realization, and KPIs through dashboards and executive updates
  • Collaborate with cross-functional stakeholders to ensure sustainability of solutions and successful change management

Must-Have Skills:

  • Strong analytical skills with experience using data to drive decisions
  • Process mapping and metric design capability (CTQ, KPIs, control plans)
  • Excellent PowerPoint skills with ability to build compelling leadership storylines
  • Executive presence and stakeholder management
  • Attention to detail, strong project management and influencing skills
  • Working knowledge of healthcare operations / payer–provider ecosystem esp. clinical ops - Preferred
  • Six Sigma & Lean methodology expertise (Green/Black Belt) - Preferred

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