Senior Manager

2 weeks ago

Noida, Uttar Pradesh, India Conduent Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Key Tasks & responsibilities
- Defining

Standard delivery processes (along with defining interfaces across SBUs/Leverage services/Contact Center) with operational/leadership metrics, QA Checks for ongoing operations
- Providing HighQuality

Business analytics support to Management team
- Identifying

improvement opportunities along with the respective Leaders & Process Heads and facilitating launch of projects around these opportunities
- Ensure effectiveness of

Customer issue tracking, root cause analysis, corrective and preventive actions, and management accountability for customer issues
- Leading high impact

SixSigmaand Lean projects
- Coach green belt and smaller/lower complexity projects across the business.
- Mentoring Green Belts/Yellow Belts

Business Process matrices & Reporting:

- To define & develop

Process Metrics Scorecard (Client \u2013 Domain level) \u2013 both for existing key clients and new clients and Tracking performance around these metrics
- Tracking of SLAs & identifying concern (RED) areas to raise Early Warning Signals

Knowledge & Skills

- Six Sigma Green Belt or Black Belt certifications
- Knowledge of SQL and Data Visualization tools (like Power BI & Tableau)
- Excellent presentation skills, including strong oral and writing capabilities; ability to clearly communicate compelling messages to senior leadership team.
- Strong analytical and problem-solving skills with sound business Knowledge
- Possess excellence, project management, and people management skills.

Qualifications

Graduate in any stream, Engineering Graduates are preferred.

At least 5 Years of relevant experience in the field of Quality

8-10 years of experience in managing qualityin manufacturing, IT and BPO for multiple customers.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment may alsoclick here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

  • Senior Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Iris Software Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Overall delivery management responsibility for all the software services delivery engagements (i.e. multiple projects and service offerings) for the client (account), with cross-functional, globally distributed team (typically 40 70 people).Responsible for the account realizing outcomes across delivery (quality and predictability), commercials...

  • Senior Growth Manager

    3 days ago

    Noida, Uttar Pradesh, India beBeeBusiness Full time ₹ 12,00,000 - ₹ 15,00,000

    Senior Growth ManagerWe are seeking a results-driven Senior Growth Manager to drive new business growth and manage existing client relationships.Main Responsibilities:

  • Senior Manager

    1 week ago

    Noida, Uttar Pradesh, India Unacademy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Description Unacademy aims to build the world's largest online knowledge repository for multi-lingual education. They use technology to empower great educators and create a community of self-learners. The vision is to partner with the brightest minds and democratize education for everyone looking to learn. Join Unacademy in their journey to change...

  • Senior Manager

    6 days ago

    Noida, Uttar Pradesh, India TheThreeAcross Full time

    Job Title: Senior Manager Talent Acquisition.Location: Noida, Sector 63.Experience Required: Minimum 14 years.Industry Preference: Electronics Industry, Consumer Durables Industry.Work Schedule: 5.5 days working (First and Third Saturday off).Interview Process: First two rounds virtual, final round face-to-face.About the Role:We are looking for a highly...

  • Senior Production Manager

    7 days ago

    Noida, Uttar Pradesh, India beBeeProduction Full time ₹ 36,00,000 - ₹ 72,00,000

    Senior Production ManagerJob Description:We are seeking a seasoned and accomplished Senior Production Manager to lead our production team. As a key member of our organization, you will be responsible for overseeing the daily operations of the production team, ensuring timely delivery of projects, and maintaining high-quality standards.Responsibilities:

  • Senior Manager

    7 days ago

    Noida, Uttar Pradesh, India Embark Pace Full time

    About the Role:We are looking for a highly experienced and dynamic Sr. Manager - Talent Acquisition (Tech Hiring) to lead end-to-end recruitment for technology and IT functions. The ideal candidate will bring deep expertise in building strong tech talent pipelines, managing stakeholders, and driving strategic hiring initiatives to meet business needs.Key...

  • Java - Senior Manager

    1 week ago

    Noida, Uttar Pradesh, India Iris Software Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Strong hands on Java, Spring Boot, MicroservicesMust know Design concepts and some design patterns.Must be able to apply and relate design patterns in real scenario.Good to know Micro-services architectureOverall delivery management responsibility for all the software services delivery engagements (i.e. multiple projects and service offerings) for an...

  • Senior Manager

    1 week ago

    Noida, Uttar Pradesh, India Triangulas HR Solutions Full time US$ 1,50,000 - US$ 2,00,000 per year

    RoleThe Client is seeking a highly experienced and strategic Senior Manager to lead their global Legal, Compliance, and Contract Management functions.This pivotal role will be responsible for ensuring the company's legal integrity, regulatory adherence, and effective contract lifecycle management.The ideal candidate will possess a deep understanding of legal...

  • Senior Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Nucleus Software Exports Ltd Full time

    Job Title-Senior ManagerJob Location -Noida Liaison with business heads program manager and team to maintain continuous process implementation and improvements Identify improvement areas and raise right alert at the right time Ensure timely reporting of metrics and dashboard Ensure information readiness for quick reference Consistently strong...

  • Senior Risk Management Specialist

    7 days ago

    Noida, Uttar Pradesh, India beBeeRisk Full time ₹ 18,00,000 - ₹ 30,00,000

    Job Title: Senior Risk Management SpecialistThis is a senior-level position responsible for leading the risk management function within the Banking and Cash Solutions team.