Senior Solution Consultant-Hybid
2 months ago
Roleand Responsibilities: TheSenior Solution Consultant will be responsiblefor:
- Architect and conceptualize thesolution from initiation to completion meeting clientrequirements
- Understand full tech architectureof the virtual assistants suggest improvements / changes as andwhen required. Lead Plan & Gather Business Requirements forthe required solution.
- Mentor other solutionconsultants in the team on process people and technology aspects asnecessary
- Take personal responsibility for E2Edelivery of the requirements collaborating closely with businessand technical team members (Architects Product/Engineering TeamData Engineers Analytics Developers Testers PM/Scrum Masters andCustomer to deliver a solution that meets/exceeds partnerexpectations
- Work with customer and theirintegration partners to ensure the product is wellintegrated
- Develop flowcharts layouts anddocumentation to identify requirements andsolutions
- Ensure clients change requests areaddressed effectively in a timelymanner
- Provide resolutions to tech supportissues within the defined SLAs
- Identify issuesby looking at debug logs from various internal and externalsources
Requirements : Theideal candidate should have:
- 610years of experience
- Wellversed with the workingof API Testing tools like Postman SOAP UIetc.
- Good presentation and documentation skillshandson knowledge on report making
- Thoroughknowledge of REST/SOAP/OData APIs
- Coding /scripting experience with NodeJs / similarframework
- Experience with databases (preferablyNoSQL databases such as MongoDB)
- Experienceusing spreadsheet software such as Google Sheets / Exceletc.
- Team mentoringexperience
Goodto have
- Experienceintegrating with 3rd party APIs for product development is aplus
- Knowledge/Experience in building Chatbotsusing publicly available bot platforms like Dialogflow MicrosoftBot Framework etc
- Knowledge of fundamentals ofNatural Language processing is aplus
- Experience with data analysis techniquesand data analysis software such as Power BI Tableau Grafanaetc
Softskills required
- Goodinterpersonal communication skills (Preferably English). Ability tointerface with clients and articulate the solutions in simple& clear language
- Outoftheboxthinking
- Analyticalmindset
- Teamleadership
Perksand Benefits
- Flexiblework hours
- Hybrid setup Location:Gurgaon/Bangalore
- PerformanceBonus
- HealthInsurance
tableau,hrms,odata,powerbi,rest,nodejs,postman,spreadsheet software,dialogflow,chatbotdevelopment,brd,nosql,web-services,excel,3rd party apiintegration,odata apis,soap,api testing,natural languageprocessing,postman api,chatbots,google sheets,databases,microsoftbot framework,grafana,interpersonal communication,presentationskills,analytical thinking,teammentoring,mongodb,documentation,team leadership,dataanalysis
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