Senior Associate, Client Solutions
4 weeks ago
Specific responsibilities include (but are not limited to):
• Facilitating educational interactions between GLG experts (Network Members) and our
clients, enable our clients to make more informed and confident investment decisions. The Associate is tasked with fulfilling time sensitive research requests by analysing client requests,
building and qualifying primary populations of topic experts, and working with internal partners to develop customized interactions for clients. Most GLG client/expert interactions consist of telephone consultations, but also may consist of in-depth engagements, in-person interaction, survey and tour, etc.
• Project support and management of custom solutions for clients, which includes, but not limited to project scoping, project set up, client and expert engagement, vetting and highlighting experts, project follow up, recruitment of new experts, and compliance.
• Enhancing GLG’s expert network base: Develop and manage relationships with GLG’s most respected experts who are thought leaders across sectors, as well as recruit new senior
executives and leading consultants into the GLG network through research, networking, and direct outreach.
• Team-wide collaboration: Work closely with our Asia-Pacific based Client Solutions team, as well as other functional professionals globally to develop customized products and solutions for GLG clients.
• Compliance: Navigate complex compliance requirements and operational procedures that differs across a wide pool of clients in daily project management, to protect the integrity of
client engagements
An ideal candidate will have the following:
• 2-4 years of experience, ideally in consulting, financial services, market research, recruiting, other professional services or start-up environment
• Prior experience in B2B client management / servicing, especially international based clients
• Postgraduate / Graduate degree from a top-tier university
• Superior communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc)
• General understanding, awareness and interest in consulting and financial markets
• Demonstrated entrepreneurial/leadership skills.
• Experience interacting with senior executives
• Ability to work effectively independently and/or collaboratively in a team
• Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy and attention to detail
• Successful track record of working in a dynamic environment, often accompanied by stringent deadlines
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