Key Accounts and Ecommerce Manager

3 weeks ago

Gurugram, India Idam Natural Wellness Full time

Key Responsibilities:


• Manage day-to-day operations for assigned marketplace accounts (Amazon, Flipkart, Nykaa, Myntra, and others).


• Create, manage, and monitor Purchase Orders (POs) across platforms.


• Track and optimize inventory levels to ensure stock availability and prevent OOS/overstock scenarios.


• Coordinate with internal teams (logistics, supply chain, finance, marketing) for smooth operations and timely fulfillment.


• Monitor product listings, pricing, promotions, and content to ensure accuracy and compliance.


• Support in handling account health, performance metrics, and issue resolution with marketplaces.


• Assist in generating sales reports, analyzing performance, and identifying growth opportunities.
• Ensure adherence to SLAs, operational efficiency, and marketplace compliance.

Requirements:


• Experience: 13 years in ecommerce operations / account management, preferably with a D2C or FMCG brand.


• Strong knowledge of Amazon Seller Central, Flipkart Seller Hub, Nykaa Panel or similar platforms.

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