Current jobs related to Customer Care Executive - Thrissur - kollaraenterprises

  • Customer Care Executive

    4 days ago

    Thrissur, Kerala, India TK Machineries Full time ₹ 96,720 - ₹ 2,79,268 per year

    Customer Care ExecutiveQualification: Any Degree, Computer KnowledgeLanguages: Malayalam, Tamil, Kannada, Hindi , EnglishPreference: Candidates from nearby locationJob Types: Full-time, PermanentPay: ₹8, ₹23,569.22 per monthWork Location: In person

  • Female Customer Care Executive

    6 days ago

    Thrissur, Kerala, India TK Machineries Full time ₹ 96,000 - ₹ 1,56,000 per year

    Female Customer Care ExecutiveQualification: Any Degree, Computer KnowledgeLanguages: Malayalam, Tamil, Kannada, Hindi , EnglishPreference: Candidates from nearby locationJob Type: Full-timePay: ₹8, ₹13,000.00 per monthWork Location: In person

  • Customer Care Executive

    5 days ago

    Thrissur, Kerala, India Sai service private limited Full time

    Position : Executive SMRE ( Customer Care ) Location : Thrissur Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift **Language**: - Hindi (preferred) - English (preferred) Work Location: In person **Speak with the employer** +91 8606906804

  • Customer Care Team Leader

    2 days ago

    Thrissur, Kerala, India Bhavana Healthcare Full time ₹ 30,00,000 - ₹ 50,00,000 per year

    Job Summary:We are seeking an experienced and motivated Customer Care Team Leader to oversee our customer support operations. The ideal candidate will have a proven track record of leading customer care teams, especially telecallers, with strong problem-solving, communication, and leadership skills. Multilingual proficiency will be an added advantage.Key...

  • Customer Care Executive

    6 days ago

    Thrissur, Kerala, India Prasanth Panachikkal Enterprises Private Limited Full time

    We are seeking a dynamic and empathetic Customer Care Executive to join our team. In this role, you will act as a frontline ambassador for our company, providing exceptional service and problem-solving expertise to our valued customers. You will handle customer inquiries and concerns with both efficiency and kindness, ensuring a positive customer experience...

  • Customer Care Executive

    2 weeks ago

    Thrissur, Kerala, India VANVISION PVT LTD Full time

    **Job Title: Customer Care Executive** **Company**: Vanaura Organics **Location**: Thrissur, Kerala **Salary**: ₹12,000 - ₹15,000 per month **Experience**: 2-3 years **Age Limit**: Up to 30 years **Working Hours**: 9 AM - 6 PM **Employment Type**: Full-time **Job Overview**: **Key Responsibilities**: - Provide information about products, services, and...

  • Customer Care Executive

    2 weeks ago

    Thrissur, Kerala, India kollaraenterprises Full time ₹ 1,92,000 - ₹ 3,84,000 per year

    Company: Linen Trail (Fashion E-commerce Brand) | Location: Ayyanthole, ThrissurGender : Male staff preferredRequirement : Located within 10km to Ayyanthole, ThrissurResponsibilities:Provide exceptional customer support through channels such as Phone, WhatsApp, Email, and chat.Handle inquiries, complaints, and concerns in a calm, empathetic, and professional...

  • Customer Relation Executive

    6 days ago

    Thrissur, Kerala, India VARNA INTERIOR SOLUTIONS Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Identifying customer demands and requirements.Developing plans to address customer-specific needs.Dealing with people of different backgrounds and temperaments.Planning strategies for customer care and conflict resolution.Offering exceptional customer service to customers.Maintaining good relationships with customers.Taking feedback from customers to ensure...

  • Executive Smre

    6 days ago

    Thrissur, Kerala, India Sai service private limited Full time

    Position : Executive SMRE Location : Thrissur - Poothole Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) - Customer service: 1 year...

  • Export Customer Care

    5 days ago

    Nedupuzha, Thrissur, Kerala, India Sitaram Ayurveda (P) Ltd Full time

    Role summary: The Export Customer Care Trainee will support the export team in coordinating customer communication, preparing and managing export documentation, ensuring timely follow-ups with clients and logistics partners, and assisting in the smooth execution of international shipments. This role demands strong attention to detail, proactive...

Customer Care Executive

4 weeks ago

Thrissur, India kollaraenterprises Full time

Company: Linen Trail (Fashion E-commerce Brand) |

Location: Ayyanthole, Thrissur

Gender : Male staff preferred

Requirement : Located within 10km to Ayyanthole, Thrissur

Responsibilities:

  • Provide exceptional customer support through channels such as Phone, WhatsApp, Email, and chat.
  • Handle inquiries, complaints, and concerns in a calm, empathetic, and professional manner.
  • Coordinate with the Logistics Team:Work closely with the logistics team to ensure timely dispatch of orders.

Monitor and track shipments, providing customers with up-to-date information on their order status.
Assist in resolving any shipping or delivery issues in coordination with the logistics team.

  • Maintain detailed records of customer interactions, process customer accounts, and manage customer feedback.
  • Work closely with other team members to ensure a seamless customer experience.

Required Skills and Qualities:

Multilingual Skills:Must be fluent in Hindi and English.
Knowledge of Tamil and Telugu is highly desirable.

Communication Skills:Written Communication: Ability to articulate thoughts clearly and professionally in emails and written messages.
Verbal Communication: Ability to speak clearly and empathetically with customers via phone or voice messages.
Listening Skills: Must actively listen to understand customer issues and respond appropriately.

Technical Proficiency:Familiarity with WhatsApp, email platforms, and other related communication tools.
Basic understanding of CRM systems would be a plus.

Problem-Solving Abilities:Ability to identify, assess, and resolve customer issues promptly and effectively.

Mature and Calm Personality:Must remain composed under pressure and demonstrate empathy and patience with customers.
Should display a positive attitude and a commitment to excellent customer service.

Teamwork:Ability to work well in a collaborative environment and coordinate with other departments as needed.

Understanding of Linen Trail's Products:Knowledge of Linen Trail's pure linen clothing line, or the ability to quickly learn the details, to accurately address customer inquiries.

Experience:Previous customer support or related experience preferred, but not mandatory.

Education:A high school diploma or equivalent; a bachelor's degree in a relevant field is a plus.

Qualifications:

  • Strong communication skills, both written and verbal.
  • Ability to multi-task and prioritize effectively.
  • Excellent problem-solving and interpersonal skills.
  • Previous experience in customer service, sales, or e-commerce is a plus.
  • Ability to work in a fast-paced environment and handle stressful situations.
  • Strong computer skills and proficient in using WhatsApp, email, and Microsoft Office.
  • Ability to work flexible hours, including weekends and holidays if necessary.

If you are passionate about providing exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply for this position.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Health insurance

Ability to commute/relocate:

  • Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Required)

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • Hindi (Required)
  • English (Required)

Work Location: In person