Customer Care Executive

1 week ago

Thrissur Kerala, India VANVISION PVT LTD Full time

**Job Title: Customer Care Executive**

**Company**: Vanaura Organics
**Location**: Thrissur, Kerala
**Salary**: ₹12,000 - ₹15,000 per month
**Experience**: 2-3 years
**Age Limit**: Up to 30 years
**Working Hours**: 9 AM - 6 PM
**Employment Type**: Full-time

**Job Overview**:
**Key Responsibilities**:

- Provide information about products, services, and policies.
- Address and resolve customer complaints in a professional manner.
- Maintain accurate records of customer interactions and feedback.
- Coordinate with internal teams to ensure smooth customer service operations.
- Follow up with customers to ensure satisfaction and build relationships.

**Requirements**:

- **2-3 years of experience** in a customer service or call center role.
- Strong verbal and written **communication skills in English and Malayalam**. Knowledge of Hindi or any other language will be an added advantage
- Ability to handle customer queries and complaints efficiently.
- Basic computer knowledge and experience with CRM software is a plus.
- A positive attitude and problem-solving mindset.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Work Location: In person

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