Front Office Manager

2 weeks ago


Thane, India Seven Eleven Club & Hotels Full time

Front Office Manager Responsibilities:

  • Supporting, training, and supervising front office staff.
  • Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
  • Handling customer complaints and special requests.
  • Scheduling staff shifts and managing other HR-related tasks.
  • Maintaining an orderly appearance throughout the reception area.
  • Monitoring stock and ordering office supplies, including stationery and information leaflets.
  • Preparing monthly management reports on customer feedback, bookings, and cancellations.
  • Managing the departmental budget.
  • Updating files and records.
  • Enforcing all cash-handling, checking, and credit procedures.

Kindly Mumbai based candidate apply for the same.



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