ServiceNow Developer

2 weeks ago

Anywhere in IndiaMultiple Locations Anlage Infotech Full time

Experience : 3-6yrs

Work location : on at least 2 Products of ServiceNow (ITSM/ITBM/CSM/HRSD/ITOM/SecOps), JavaScript, Angular JS, HTML/CSS.

Min Certifications : Mandatory to have CSA (Certified ServiceNow Admin)

Required Qualifications :

- Bachelor's degree in Software Engineering, Information Systems, Business, or equivalent

- Minimum of 3 years of ServiceNow implementation experience in large complex environments is required

- Minimum of 3 years of professional experience performing technology implementations is required

- Experience with data conversion and migration

- Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, ACL's, Import Sets, Transform Maps and Update sets

- Knowledge and experience with JavaScript, PowerShell, JSON, REST and SOAP

- Knowledge and experience with integrations with middleware such as TIBCO, Kafka, MuleSoft, Dell Boomi etc.

- Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise

- Strong problem solving and analytical skills

- Proficient in Agile development and all phases of the Application Development Lifecycle

- Must be professional, well-spoken and able to interact with onsite teams and customers

- Experience with software development support tools (e.g. Jira, Rally etc.)

- Certified ServiceNow System Administrator (CSA)

Responsibilities :

- ServiceNow Developers with hands-on experience with ITSM

- And hands-on experience with one additional ServiceNow skill (ITBM/ITOM/HRSD/ITAM/DevOps/ Integrations/ Service Portal/Custom applications) is mandatory

- Participate in user story grooming session, elaboration, and design sessions

- Review user stories to understand requirements and technical architecture documentation for solution

- Develop integrations leveraging point-to-point interfaces, Web Services (REST / SOAP), file based transfers, etc.

- Develop integration design to support functional design including full documentation of methods, data transfers and error checking

- Configure the ServiceNow solution to meet identified business requirements, process guides and functional requirements

- Identify requirement "gaps" to maintain a high degree of quality in the solution build

- Provide configuration options to meet specific requirements identifying respective pros and cons for each option

- Ensure that ServiceNow standard practices are utilized for all configuration and customization

- Provide insight and expertise into the ServiceNow configuration based on previous work experiences and training

- Troubleshoot any errors found in the ServiceNow configuration

- Complete the deployment of solutions across sub-production and production environments

- Provide training for each tools functionality both in person and through using other methods

- Actively support the Program Team by acting as main focal point when queries arise around tool functionalities and capabilities; and

- Create the technical documentation, technical design documentation, build/configuration documentation and release notes

Preferred Qualifications :

- ServiceNow Certified Implementation Specialist (any one or more areas e.g. ITSM, HRSD, CSM etc.)

- Master's degree - MBA / MCA / Master's in Software Engineering

(ref:hirist.tech)

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