ServiceNow Developer

2 weeks ago


Anywhere in IndiaMultiple Locations Programming.com Full time

Job Description :


- Receive requirements provided by the SST team and create requirement definition documents

- Design and configure ServiceNow based on the requirement definition documents

- Review Suntory's ServiceNow environment and propose efficient configuration changes and operational improvements to SST based on ServiceNow best practice

Key Responsibilities :

- Implement ServiceNow as directed by the SST team

- Configure ServiceNow Service MAP

- Configure ServiceNow Discovery for configuration management with ITOM

- Create Service Request Forms

- Promote operation automation using Designer Flow

- Migrate items currently managed with Excel to ServiceNow's database

- ServiceNow Mid Server Redundancy

- Create design/operational documents for ServiceNow for overseas group companies

Qualifications and Skills :

- Have experience involved in building ServiceNow for over 5 years

- Proactively gather the latest information about ServiceNow

- Have robust communication skills and relationship-building ability

- Have the ability to work independently and collaboratively within a team

- Provide technical support for the horizontal development of Suntory Global Group companies using ServiceNow

(ref:hirist.tech)

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