Client Relationship Executive

3 weeks ago


Ernakulam, India rocks Full time

Role Overview:
A Client Relationship Executive is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and supporting business growth through excellent service and communication.

Key Responsibilities:

  • Act as the main point of contact for clients.
  • Understand client requirements and provide suitable solutions.
  • Build long-term relationships to encourage repeat business.
  • Handle client queries, concerns, and feedback promptly.
  • Coordinate with internal teams (sales, marketing, support) to meet client needs.
  • Maintain records of client interactions and prepare regular reports.
  • Support sales efforts by identifying upselling and cross-selling opportunities.
  • Ensure high client satisfaction and retention.

Skills Required:

  • Strong communication and interpersonal skills.
  • Customer service mindset with problem-solving ability.
  • Good organizational and multitasking skills.
  • Ability to build trust and maintain professional relationships.
  • Basic knowledge of sales and marketing is a plus.

whatsapp number:

Job Types: Permanent, Fresher

Pay: From ₹23,000.00 per month

Language:

  • English (Preferred)

Work Location: In person



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