Information Developer

3 weeks ago

Pune, India Parallel Wireless Full time

Information Developer (Technical Writer)

Location: Pune

Experience Level: 3–8 Years

Department: Product Documentation/ Technical Communications

Role Overview

  • We are looking for detail-oriented, tech-savvy, and motivated Technical Writers to join our dynamic Product Documentation team
  • This role is ideal for professionals who are passionate about writing, curious about emerging technologies, and eager to grow in a collaborative environment
  • The selected candidate will handle creating clear, concise, and user-centric documentation that enhances product understanding and adoption
  • They will work closely with engineering, product management, and senior writers to deliver high-quality content aligned with our documentation standards

Key Responsibilities:

  • Create and support user manuals, API documentation, installation/configuration guides, FAQs, and online help systems
  • Collaborate with cross-functional teams to gather technical insights and understand product workflows
  • Edit &refine existing documentation for clarity, consistency, and technical accuracy
  • Use DITA, single sourcing, and content reusability principles
  • Follow documentation standards and style guides such as the MS Style Guide
  • Participate in peer reviews and incorporate stakeholder feedback
  • Gain exposure to bug tracking and task management tools (such as JIRA, Bugzilla)
  • Contribute to process improvements and content strategy initiatives

What you should have:
Required Qualifications:

  • 3–8 years of experience in technical writing or related roles
  • Exposure to telecommunications or software development is a plus

Core Competencies:

  • Excellent written and verbal communication skills with a focus on technical clarity
  • Ability to simplify complex technical concepts for diverse audiences
  • Strong attention to detail and commitment to quality

Preferred Skills & Tools:

  • Familiarity with Agile, Scrum, Sprint, and DevOps environments
  • Experience with structured authoring and DITA principles
  • Proficient in authoring tools such as oXygen XML, MadCap Flare, FrameMaker, and ArborText
  • Knowledge of markup languages (Markdown, AsciiDoc), CMS platforms (Confluence,Notion),
  • & version control systems (Git, GitHub)
  • Basic understanding of HTML/CSS and scripting (Python, JavaScript)
  • Awareness of UX writing, accessibility, and content design
  • Experience with diagramming tools (Lucidchart, )
  • Interest in emerging technologies like AI, ML, IoT, Cloud, and RAN
  • Working knowledge of AI tools and LLM

Soft Skills:

  • Strong organizational and time management abilities
  • Adaptability and eagerness to learn
  • Collaborative mindset with openness to feedback and mentorship

Bachelor's or master's degree in engineering, technical writing, mass communications, or a related field.

Job Location : Pune

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