Information Developer

1 day ago

Pune, Maharashtra, India Parallel Wireless Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Information Developer (Technical Writer)

Location: Pune

Experience Level: 3–8 Years

Department: Product Documentation/ Technical Communications

Role Overview
  • We are looking for detail-oriented, tech-savvy, and motivated Technical Writers to join our dynamic Product Documentation team.
  • This role is ideal for professionals who are passionate about writing, curious about emerging technologies, and eager to grow in a collaborative environment.
  • The selected candidate will handle creating clear, concise, and user-centric documentation that enhances product understanding and adoption.
  • They will work closely with engineering, product management, and senior writers to deliver high-quality content aligned with our documentation standards.
Key Responsibilities:
  • Create and support user manuals, API documentation, installation/configuration guides, FAQs, and online help systems.
  • Collaborate with cross-functional teams to gather technical insights and understand product workflows.
  • Edit &refine existing documentation for clarity, consistency, and technical accuracy.
  • Use DITA, single sourcing, and content reusability principles.
  • Follow documentation standards and style guides such as the MS Style Guide.
  • Participate in peer reviews and incorporate stakeholder feedback.
  • Gain exposure to bug tracking and task management tools (such as JIRA, Bugzilla).
  • Contribute to process improvements and content strategy initiatives.
What you should have:
Required Qualifications:
  • 3–8 years of experience in technical writing or related roles.
  • Exposure to telecommunications or software development is a plus.

Core Competencies:
  • Excellent written and verbal communication skills with a focus on technical clarity.
  • Ability to simplify complex technical concepts for diverse audiences.
  • Strong attention to detail and commitment to quality.

Preferred Skills & Tools:
  •  Familiarity with Agile, Scrum, Sprint, and DevOps environments.
  • Experience with structured authoring and DITA principles.
  • Proficient in authoring tools such as oXygen XML, MadCap Flare, FrameMaker, and ArborText.
  • Knowledge of markup languages (Markdown, AsciiDoc), CMS platforms (Confluence,Notion), 
  • & version control systems (Git, GitHub).
  • Basic understanding of HTML/CSS and scripting (Python, JavaScript).
  • Awareness of UX writing, accessibility, and content design.
  • Experience with diagramming tools (Lucidchart, ).
  • Interest in emerging technologies like AI, ML, IoT, Cloud, and RAN.
  • Working knowledge of AI tools and LLM.

Soft Skills:
  • Strong organizational and time management abilities.
  • Adaptability and eagerness to learn.
  • Collaborative mindset with openness to feedback and mentorship.

Bachelor's or master's degree in engineering, technical writing, mass communications, or a related field.

Job Location : Pune

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