Premier Customer Care Representative-Senior
2 weeks ago
Premier Customer Care; Premier Customer Support; All dedicated account desk/ sales solutions support processes for industry verticals and/ or high value customers, execution of solution logistics, tracking & monitoring solutions (including prevention), relationship management, issue resolution; Basic Process Onboarding; Bookings; Case Management; Claims Handling; Execution of Solution Logistics; Inquiry; Issue Resolution; Pro-active Notification; Pro-active Prevention; Relationship Management; Run and Provide Customized ReportingApplies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of divisional and corporate goals. Participates/leads in the design, development and implementation of processes within area of expertise. Analytical Skills;Judgement & Decision Making Skills;Planning & Organizing Skills;Presentation Skills;Problem Solving Skills, FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
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Premier Customer Care Representative-Senior
2 days ago
FXE-MEISA/IND/BOMHQ/BOMHQ/Mumbai, India FedEx Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWhat can you expect as a FedEx team member?Career Mobility and Development: When you join FedEx, you're joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.Total Compensation and Benefits Package: We want to keep our employees for a long time, so we...
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Premier Customer Care Rep
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Mumbai, Maharashtra, India Fedex AMEA Full timeGrade : 6 Premier Customer Care; Premier Customer Support; All dedicated account desk/ sales solutions support processes for industry verticals and/ or high value customers, execution of solution logistics, tracking & monitoring solutions (including prevention), relationship management, issue resolution; Basic Process Onboarding; Bookings; Case Management;...
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Customer Care Representative
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Mulund West, Mumbai, Maharashtra, India Enrolsy Full time**Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...
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Customer Care Representative
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Mumbai, India Believe Full timeCompany Description Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development. Its 1,610 employees in more than 50 countries aim to support local artists...
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Customer Care Representative
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Customer Care Representative
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Sewri, Mumbai, Maharashtra, India Crimzon Fashion Accessories Pvt Ltd Full time**Position Overview**: The Customer Care Representative is the first point of contact for our customers and is responsible for ensuring an exceptional customer experience. This role involves addressing customer inquiries, resolving issues, and providing detailed product information to enhance customer satisfaction and loyalty. **Key Responsibilities**: -...
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Customer Care Representative/Customer Support
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Customer Care Representative
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AVP - Premier
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Mumbai, India HSBC Global Services Limited Full timeWithin International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and...
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Customer Care Field Service Representative
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