Air Freight Manager

4 weeks ago

Mumbai, India Kaar Quest Full time

Position: Head Operations & Sales - Airfreight

Department: Air Freight

Experience: 15 years +

Qualification: Graduate

Location: Mumbai

CTC: 30 Lakhs

Joining: Immediate or within one month

Roles & Responsibility:

Strategic Planning


• Develop Strategies: Create and implement strategies to optimize air freight operations and align with organizational goals.


• Market Analysis: Conduct market research to identify trends, opportunities, and competitive threats in the air cargo industry.


• Network Development: Expand and optimize the company's air freight network to meet customer needs and ensure profitability.

Operations Management


• Oversee Daily Operations: Ensure smooth functioning of air cargo logistics, including scheduling, loading,and unloading.


• Compliance: Ensure all air freight operations comply with international regulations, safety standards, and customs requirements.


• Capacity Management: Optimize cargo space utilization to maximize efficiency and cost-effectiveness.

Financial Oversight


• Responsible for complete product financial i.e., Revenue, Operating Profits and Cost Control including Cash Flow Management for sustainable product performance and deliverables and the manage the following :


• Budgeting and Forecasting: Develop and manage budgets for the air freight department,forecasting costs, and revenues.


• Cost Optimization: Identify opportunities to reduce costs while maintaining service quality.

Revenue Growth: Drive initiatives to increase profitability through improved service offerings and market penetration.

Customer Relationship Management


• Client Interaction: Build and maintain relationships with key customers, ensuring high levels of satisfaction.


• Custom Solutions: Develop tailored air freight solutions to meet specific customer requirements.


• Problem Resolution: Address and resolve customer complaints or service issues promptly.

Team Leadership and Development


• Team Management: Lead and manage the air freight team, ensuring they are motivated and aligned with organizational goals.


• Training: Provide training and development opportunities to enhance team skills and expertise.


• Performance Monitoring: Evaluate team and individual performance, providing constructive feedback and implementing improvements.

Technology and Innovation


• Implement Technology: Leverage technology to improve operational efficiency and service delivery (e.g., cargo

tracking, automated systems).


• Digital Transformation: Stay updated with advancements in air freight logistics and implement innovative solutions.

Partnerships and Stakeholder Management


• Carrier Relations: Negotiate contracts and maintain strong relationships with airlines and cargo carriers.


• Regulatory Bodies: Liaise with government agencies, customs, and industry bodies to ensure compliance

and foster collaboration.


• Third-Party Providers: Manage relationships with freight forwarders, ground handling agents, and other service providers.

Risk Management


• Risk Assessment: Identify potential risks in air freight operations and develop mitigation strategies.


• Crisis Management: Handle disruptions such as delays, damaged cargo, or regulatory issues effectively.

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