Head - Admin, Facilities and Wellness | BFSI

2 days ago

Mumbai, India Michael Page Full time

Opportunity to lead a large team Strategic role About Our Client Client is a leading player in the financial services industry Job Description Corporate & Branch Administration Lead day-to-day administration for the head office and network of branches across regions. Ensure seamless support services including office management, travel, hospitality, and logistics. Standardize administrative processes across locations for consistency and efficiency. Manage procurement of office supplies, assets, and administrative contracts with optimal cost control. Facilities Management Oversee infrastructure, workspace planning, and facility upkeep across corporate and branch locations. Ensure adherence to safety, fire, hygiene, and statutory compliance requirements. Partner with real estate and leasing teams for space planning, new branch openings, or consolidations. Manage vendor relationships for AMC, security, housekeeping, and technical maintenance. Wellness & Workplace Experience Design and implement wellness programs aligned with HR strategy, including physical, mental, and emotional well-being. Roll out Employee Assistance Programs (EAPs), health check-ups, mindfulness sessions, and ergonomic initiatives. Create safe, inclusive, and employee-friendly workspaces that enhance engagement and performance. Drive sustainability and environmental health initiatives in collaboration with HR and CSR teams. Risk Management & Compliance Ensure full compliance with internal controls, audit requirements, and external regulations. Prepare for and manage risk audits, insurance claims related to facilities, and disaster recovery for infrastructure. Develop and implement policies on business continuity, emergency response, and incident reporting. People & Team Leadership Lead a cross-functional team of admin officers, facility managers and wellness coordinators. Build a service-oriented, agile team culture that works in close collaboration with HRBPs and business leaders. Drive digitalization of administration processes through technology and innovation. The Successful Applicant Qualifications & Experience Graduate degree in Business Administration or related fields. MBA/PGDM preferred. 15-18 years of experience in administration and facility management, preferably in banking or retail industries. Experience leading pan-India operations and managing diverse teams across multiple office locations. Exposure to corporate wellness programs and employee engagement will be a strong advantage Skills & Competencies Strong operational management and planning skills Excellent stakeholder and vendor management capabilities Working knowledge of health & safety, facility regulations, and insurance processes Strategic mindset with an employee-first orientation Effective communicator and collaborator with cross-functional teams Tech-savvy with familiarity in facility/helpdesk tools and automation platforms

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