Renewals & Partner Invoicing Specialist

4 days ago

hyderabad, India Ideagen Full time

About Us

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick.

So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. 

Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. 

Ideagen believe that by recruiting diverse and talented individuals, we create an inclusive community for all. We are committed to empowering all colleagues to maximise their potential and express their unique characteristics, experience, and knowledge to achieve their ambitions.

We are seeking a highly motivated and skilled Internal Renewals & Partner Specialist to join our finance team in India. The successful candidate will be responsible for supporting the partner management function and managing various responsibilities including, order entry, partner administration, Salesforce Management, financial reporting, liaising with external departments and supporting partners. The role requires excellent communication skills, attention to detail, administration knowledge of partnerships, and the ability to work collaboratively with stakeholders at all levels of the business

Responsibilities

Manage partner orders, entry into salesforce, renewals and unsure License Files are received in a timely manner Oversee partner finance functions including Referral payments, raising PO’s, Invoice management and payment updates Communicate updates to partners on order processing, support issues and invoice updates Develop and improve partner processes across internal systems Oversee salesforce process, hygiene and support the sales team with entering partner orders Consolidate monthly/quarterly reporting on revenue, pipeline and churn across Business Lines Supporting partners with enquiries, escalating issues and resolving challenges internally Administrate partner agreements, Authorization letters, partner consultancy agreements and Technology partner documentation. Create and manage credit notes and align with internal systems Work closely with Partner Management Team, Accounting, Tax, Support & legal teams . Ensure regular & timely updates to the group  Ensure all reporting is accurate and timely, and in line with company policies and best practices. Renewals & Other activities as required from time to time.

Skills and Experience

Experince of order entry within Salesforce Thorough knowledge of accounting concepts, systems, and procedures Excellent communication and interpersonal skills Ability to work independently and as part of a team Experience producing detailed reporting for senior management Strong critical thinking skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills. Desired Sills: Understanding of technology-based organizations advantageous, ideally SaaS Working knowledge of Salesforce & Zuora  Personal Attributes: Strong leadership skills Attention to detail Analytical and problem-solving skills Results-oriented Ability to work effectively in a fast-paced environment Ability to manage multiple tasks and priorities.

Behavior

Ambitious  -  Drive, Planning & Execution Adventurous- Flexibility & Resilience and Savvy Thinking Community - Collaboration & Communication

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