Order Shifting Executive

3 weeks ago

Gurugram, India Fleetx Full time

Responsibilities-

  • Customer Order Management: Initiate outbound calls to customers to place orders, gather order specifications, and ensure accuracy of order details.
  • Real-Time Truck Tracking: Utilize tracking systems to monitor the real-time location of trucks and assess their reachability at designated destinations. Coordinate with drivers and transporters to optimize delivery routes and schedules.
  • Coordination and Communication: Act as a central point of contact between transporters, dealers, and drivers to facilitate effective communication and coordination throughout the transportation process.
  • Provide updates to stakeholders regarding order status, delays, and any issues that may arise.
  • Order Shifting in SAP: Execute order shifting activities within SAP (Systems, Applications, and Products in Data Processing) system, ensuring accurate and timely processing of order changes and updates.
  • Excel Compatibility: Maintain compatibility with Excel-based processes and tools, ensuring that data and reports generated are compatible with Excel formats. Utilize Excel for data analysis, reporting, and tracking as needed.

Desired Skills & Experience:

  • Bachelors degree in Logistics, Supply Chain Management, Business Administration, or related field.
  • Proven experience in logistics coordination, order management, or transportation operations.
  • Familiarity with SAP or other enterprise resource planning (ERP) systems preferred.
  • Proficiency in Microsoft Excel, including advanced functions such as data analysis, pivot tables, and VLOOKUP.
  • Strong communication skills with the ability to interact professionally with internal and external stakeholders.
  • Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
  • Problem-solving abilities and a proactive approach to addressing challenges in a dynamic environment.
  • Knowledge of transportation regulations, route planning, and logistics best practices is a plus.

Offerings:

  • A dynamic and challenging work environment with significant growth opportunities.
  • Competitive salary and benefits package.
  • Comprehensive medical and accidental coverage for employees and their families.

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