Technical Success Manager

2 weeks ago


Chennai, India Getinz Full time
Experience- 5 to 8 Years Mode; Hybrid - Flexible
Location; Chennai
Shift: US - 6PM to 2 AM (Mandatory)
Role Overview:
We are seeking a Technical Success Manager to join our dynamic team. This role involves collaborating with mid-market or enterprise customers, ensuring their success by providing effective technical solutions.
Key Responsibilities:
Serve as the primary technical contact for clients, providing guidance, troubleshooting technical issues.
Collaborate with developers, product managers, and senior business leaders to address customer needs.
Identify technical issues using your hands-on experience with web development technologies and APIs.
Communicate technical concepts in a clear and engaging manner to both technical and non-technical audiences.
Act as a technical advisor, guiding clients on best practices and potential improvements.

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