Technical Success Manager
16 hours ago
Experience- 5 to 8 Years
Mode; Hybrid - Flexible
Location; Chennai
Shift: US - 6PM to 2 AM (Mandatory)
Role Overview:
We are seeking a Technical Success Manager to join our dynamic team. This role involves collaborating with mid-market or enterprise customers, ensuring their success by providing effective technical solutions.
Key Responsibilities:
- Serve as the primary technical contact for clients, providing guidance, troubleshooting technical issues.
- Collaborate with developers, product managers, and senior business leaders to address customer needs.
- Identify technical issues using your hands-on experience with web development technologies and APIs.
- Communicate technical concepts in a clear and engaging manner to both technical and non-technical audiences.
- Act as a technical advisor, guiding clients on best practices and potential improvements.
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Technical Success Manager
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Technical Success Manager
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