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Technical Success Manager

1 month ago


chennai, India Getinz Full time

Experience- 5 to 8 YearsMode; Hybrid - FlexibleLocation; ChennaiShift: US - 6PM to 2 AM (Mandatory)Role Overview:We are seeking a Technical Success Manager to join our dynamic team. This role involves collaborating with mid-market or enterprise customers, ensuring their success by providing effective technical solutions.Key Responsibilities:- Serve as the primary technical contact for clients, providing guidance, troubleshooting technical issues.- Collaborate with developers, product managers, and senior business leaders to address customer needs.- Identify technical issues using your hands-on experience with web development technologies and APIs.- Communicate technical concepts in a clear and engaging manner to both technical and non-technical audiences.- Act as a technical advisor, guiding clients on best practices and potential improvements.