HR Process Lead

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About JLL

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

Position: HR Operations Implementation Lead

Role Overview: As a HR Operations Implementation Lead, you'll support in driving transformative change and run high-impact projects for the HR Operations Center of Excellence (COE) for your region. You'll implement and oversee a disciplined project management framework, ensuring initiatives are well-managed, timely, and effectively communicated. Your expertise will be crucial in driving successful execution and lasting impact across HR Operations initiatives.

Key Responsibilities:

Implement and maintain project management discipline, ensuring successful project execution and stakeholder engagement. Develop project management toolkits and communication frameworks to enhance consistency and efficiency. Lead project planning, resource allocation, timeline management, and smooth transitions for HR Operations initiatives. Drive change management efforts, including impact assessment, resistance management, and adoption promotion. Implement ambassador programs and feedback mechanisms to foster continuous improvement. Craft and deliver compelling communications to articulate change needs and inspire new ways of working. Engage effectively with senior management, providing updates and aligning projects with business goals. Work cross-functionally with the HR Process, JLLT HR Tech and HR Strategy & Enablement Teams.

From time-to-time, the HR Operations Implementation Lead may be required to lead or support projects globally or in other regions to cover team absences or meet capacity demands.

Required Skills and Experience:

Strong organizational and time management skills Excellent written and verbal communication abilities Proficiency in creating and implementing project management frameworks and tools Excellent problem-solving and analytical skills Expertise in stakeholder management and cross-functional team engagement Proactive, results-oriented mindset with a focus on continuous improvement

Preferred Qualifications:

Post Graduation/ Bachelor’s degree 8+ years of experience in a corporate HR role preferred 5+ years minimum of experience in a project management or client service role preferred Experience with Monday.com, Workday, and ServiceNow preferred

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

JLL supports the Whole You, personally and professionally .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Location:

On-site –Gurugram, HR

Scheduled Weekly Hours:

40

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at om. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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