Senior Manager

4 weeks ago

Gurgaon, India Bain & Company Full time
About us:

Bain & Company is a global consultancy that helps the world’s most ambitious change-makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.

Who you will work with

The global PPK group is a key function, which helps to identify, create, and leverage “best of Bain” content, expertise, and also helps Bain practice areas develop commercial strategies.

The Reporting & Analytics Sr. Manager (GCO) position is based at Bain’s Gurgaon BCN office and is an integral part of the Reporting & Analytics CoE. The team-let is responsible to support Global Commercial Operations (GCO) team with its mission to take firm’s commercial operations capabilities to the next level, with the ambition of raising partner productivity and transforming how Bain creates and captures demand for its products and sells impactful, scale engagements at its most important clients. The Senior Manager will play a critical role in improving the commercial effectiveness of Bain’s partners through insightful and actionable analyses; respected recommendations which enhance management decision-making; and development of specific programs to enhance partner commercial skills and capabilities.

This is a highly visible role within Bain and will involve close collaboration with the senior leadership across functional, practice and other strategic groups within Bain.

The successful candidate will have a process excellence mindset and approach, experience in quantitative research/analytics and in operationalizing analytics delivery teams.

About you

Education

Required: First class undergraduate/post graduate from leading and reputed colleges

Preferred: Concentration in a quantitative discipline such as Statistics, Mathematics, Engineering, Computer Science, Econometrics, Business Analytics, Finance or Accounting is strongly preferred

Experience

Required:

- 13-15 years (graduates) or 11-13 years (post-graduates) of relevant experience working with large, multi-dimensional data sets and developing different types of visualizations- Experience managing a team of at least 4-5 people in an analytics-based service delivery domain- Experience using analytics techniques to contribute to company growth efforts, increasing revenue and other key business outcomes

Knowledge, Skills, and Abilities

Required:

- Strong problem solving, quantitative, and analytic abilities- High-level of proficiency and hands-on experience across a portfolio of tools and technologies (such as but not limited to): Advanced Excel, R, Python, SQL, Tableau, Alteryx, etc.- Ability to work independently across multiple projects and meet deadlines in a fast-paced environment- Ability to lead by example, willingness to get into detail as required while also balancing delegation effectively- Capability in planning and implementing processes for creating and supporting complex reporting dashboards, with proven track record of strong process excellence skills- Demonstrated success influencing senior level stakeholders on strategic direction based on recommendations backed by in-depth analysis, strong written and verbal communication- Strong leadership skills and ability to assume leadership role with cross-functional peers

Preferred:

- Experience with using an enterprise data store as the data source or live connection for reports and visuals leveraging R, Python, Tableau- Experience with other BI Tools and demonstrate capacity to understand and/or adopt/learn new tools- Driven by intellectual curiosity with the aptitude and appetite to learn new programs/processes quickly

What you’ll do

Lead the day-to-day engagement with GCO leadership and own the operations (team, processes, capabilities)

- Identify issues/opportunities, design related analytics and programs to address, and then lead/execute against the resulting programs- Partner with other business functions to identify, scope and run complex analytics to ensure commercial programs are achieving their strategic aims- Explicitly connect analyses to actions and commercial improvements (e.g., improvements in rate cards; strategic pricing; Cost-to-revenue reporting; pricing training; recommendation on priority client list)- Work collaboratively with senior stakeholders (e.g., Global FP&A lead, Regional CFOs, Global and Regional Industry Practice Leaders, Pricing/Negotiation Leads- Lead ongoing/recurring client-related analytics, including insights and recommendations, as well as tackling ad hoc requests- Identify and escalate barriers, risks/other dependencies well in time; actively engages with all stakeholders to overcome them within reasonable timelines- Ensure alignment to industry and Bain-specific people and process best practices including Agile processes to deliver high-quality delivery and operations; define and implement metrics to measure and ensure on-going product performance and quality- Ensure compliance with data security and professional standards

Day-to-day management and professional development:

Exert strong positive influence over professional development of Managers, Snr/Specialists and Associates

- Provide day-to-day mentoring on work-planning and other specialized tools & skill-sets (as relevant for team) to team members; coaches effectively, which is visible in the performance of team members- Constructively engage in mutual feedback process with supervisor, stakeholders and direct reportee; provides concrete, regular and actionable feedback- Lead with maturity and inspiration; perceived as a fair and unbiased role model; motivate team members in the group through leadership by example

Stakeholder management:

- Drive recommendations to senior Commercial Ops and FP&A Leadership- Provide thought leadership/guidance on necessary improvements to data tracking and analysis, deliverables and activities as well as sequencing of implementation- Act as an advisor/expert to various groups and firmwide efforts on reporting standards and methodology- Work in collaboration with other related or “customer” BUs, e.g. FP&A on pricing/revenue management responsibilities, Industry practice support teams, New Service Line Teams

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