Senior support engineer

19 hours ago

Pune, India HCLSoftware Full time

Senior L2 Support Engineer - IBM Z Workload Automation (z WA) - Job Description Responsibilities: Provide L2 technical support for the IBM Workload Automation (z WA) product, troubleshooting and resolving complex issues in a timely manner. Diagnose and resolve incidents related to IBM Workload Automation environments. Collaborate with L1 support, development teams, and customers to resolve technical issues and improve processes. Develop and maintain documentation for troubleshooting and support procedures. Participate in on-call rotation for after-hours support. Escalate unresolved issues to L3 support or development teams as necessary. Monitor system performance and proactively identify potential issues. Provide training and knowledge

  • Senior Support Engineer

    3 weeks ago

    Pune, India HCLSoftware Full time

    Senior L2 Support Engineer - IBM Z Workload Automation (zWA) - Job DescriptionResponsibilities:Provide L2 technical support for the IBM Workload Automation (zWA) product, troubleshooting and resolving complex issues in a timely manner.Diagnose and resolve incidents related to IBM Workload Automation environments.Collaborate with L1 support, development...

  • Senior support engineer

    7 days ago

    Pune, India HCLSoftware Full time

    Senior L2 Support Engineer - IBM Z Workload Automation (z WA) - Job DescriptionResponsibilities:Provide L2 technical support for the IBM Workload Automation (z WA) product, troubleshooting and resolving complex issues in a timely manner.Diagnose and resolve incidents related to IBM Workload Automation environments.Collaborate with L1 support, development...

  • Senior support engineer

    1 week ago

    Pune, India HCLSoftware Full time

    Senior L2 Support Engineer - IBM Z Workload Automation (z WA) - Job DescriptionResponsibilities:Provide L2 technical support for the IBM Workload Automation (z WA) product, troubleshooting and resolving complex issues in a timely manner.Diagnose and resolve incidents related to IBM Workload Automation environments.Collaborate with L1 support, development...

  • Senior Support Engineer

    2 weeks ago

    Pune, India HCLSoftware Full time

    Senior L2 Support Engineer - IBM Z Workload Automation (zWA) - Job DescriptionResponsibilities:- Provide L2 technical support for the IBM Workload Automation (zWA) product, troubleshooting and resolving complex issues in a timely manner.- Diagnose and resolve incidents related to IBM Workload Automation environments.- Collaborate with L1 support, development...

  • Senior Support Engineer

    1 week ago

    Pune, India HCLSoftware Full time

    Senior L2 Support Engineer - IBM Z Workload Automation (zWA) - Job DescriptionResponsibilities:- Provide L2 technical support for the IBM Workload Automation (zWA) product, troubleshooting and resolving complex issues in a timely manner.- Diagnose and resolve incidents related to IBM Workload Automation environments.- Collaborate with L1 support, development...

  • Senior support engineer

    6 days ago

    Pune, India HCLSoftware Full time

    Senior L2 Support Engineer - IBM Z Workload Automation (z WA) - Job Description Responsibilities: Provide L2 technical support for the IBM Workload Automation (z WA) product, troubleshooting and resolving complex issues in a timely manner. Diagnose and resolve incidents related to IBM Workload Automation environments. Collaborate with L1 support,...

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    Pune, India Think People Solutions Full time

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    Pune, India Snowflake Full time

    Where Data Does More. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’ success. We form partnerships with customers by listening, learning, and building connections....

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    Pune, India Snowflake Full time

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  • Senior Support Engineer

    1 week ago

    Pune, India HCLSoftware Full time

    Senior L2 Support Engineer - IBM Z Workload Automation (zWA) - Job DescriptionResponsibilities:Provide L2 technical support for the IBM Workload Automation (zWA) product, troubleshooting and resolving complex issues in a timely manner.Diagnose and resolve incidents related to IBM Workload Automation environments.Collaborate with L1 support, development...