Training Coordinator

3 weeks ago

Mumbai, India Burns & McDonnell Full time

Description

The Training Coordinator will support our BMcD Talent Development team by managing the daily operations,

administration, and continuous improvement of our learning programs. This role involves end-to-end LMS

management, training coordination, learner support, tuition assistance administration, and ongoing

collaboration with BMcD Partners to ensure smooth training program execution. The ideal candidate has 1-4

years of HR or training coordination experience, is detail-oriented, and can thrive in a fast-paced, multi-tasking

environment.

Responsibilities:

  • Administer the Learning Management System (Cornerstone): track attendance, mark completions, update transcripts, grant access (including exceptions and RedVector), remove duplicate records, review compliance certifications (e.g., AODA), and maintain CCA availability.
  • Query Handling : Respond to Lerner email/ServiceNow queries, and ensure timely resolution of learner support tickets.
  • Manage training and tuition assistance processes: process expense reports, manage tuition assistance applications and workflows.
  • Coordinate training sessions and programs: schedule recurring and ad-hoc sessions (e.g., DiSC, Strengths, Safe Driver, People Manager Learning Central, Learning Spotlight, Leadership Minute), prepare session materials, and communicate updates to stakeholders and participants.
  • Curate and maintain learning content: update, refresh, and remove outdated content; manage content exceptions and exemption requests; ensure relevance and compliance across learning materials.
  • Generate reports and analytics: prepare detailed weekly, monthly, and quarterly reports on learner progress, completions, ratings, course reviews, and engagement; track compliance training completion rates and other key metrics.
  • Support coordination tasks: manage badge photo updates, onboarding/offboarding LMS actions, and maintain relevant HR documentation
  • .Collaborate on resource allocation and new learning initiatives: partner with stakeholders to align resources, timelines, and deliverables for training rollouts and special projects.
  • All other duties as assigned

Qualifications

  • Bachelor's degree required; Master's in HR or related field preferred.
  • 1–4 years of experience in HR, learning & development, or training coordination.
  • Hands-on experience with LMS platforms and related software.
  • Strong organizational and time-management skills, with the ability to handle multiple priorities.
  • Excellent verbal and written communication skills.
  • Analytical skills to produce and interpret training reports and metrics.
  • Flexible, adaptable, and proactive in problem-solving.
  • Experience with Learning Management Systems (LMS) – Cornerstone.

Job Human Resources

Primary Location India-Maharashtra-Mumbai

Schedule: Full-time

Travel: No

Req ID:

Job Hire Type Contingent Worker (CWK) Not Applicable #BMI N/A

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