
Training Coordinator
1 day ago
Description
The Training Coordinator will support our BMcD Talent Development team by managing the daily operations,
administration, and continuous improvement of our learning programs. This role involves end-to-end LMS
management, training coordination, learner support, tuition assistance administration, and ongoing
collaboration with BMcD Partners to ensure smooth training program execution. The ideal candidate has 1-4
years of HR or training coordination experience, is detail-oriented, and can thrive in a fast-paced, multi-tasking
environment.
Responsibilities:
- Administer the Learning Management System (Cornerstone): track attendance, mark completions, update transcripts, grant access (including exceptions and RedVector), remove duplicate records, review compliance certifications (e.g., AODA), and maintain CCA availability.
- Query Handling : Respond to Lerner email/ServiceNow queries, and ensure timely resolution of learner support tickets.
- Manage training and tuition assistance processes: process expense reports, manage tuition assistance applications and workflows.
- Coordinate training sessions and programs: schedule recurring and ad-hoc sessions (e.g., DiSC, Strengths, Safe Driver, People Manager Learning Central, Learning Spotlight, Leadership Minute), prepare session materials, and communicate updates to stakeholders and participants.
- Curate and maintain learning content: update, refresh, and remove outdated content; manage content exceptions and exemption requests; ensure relevance and compliance across learning materials.
- Generate reports and analytics: prepare detailed weekly, monthly, and quarterly reports on learner progress, completions, ratings, course reviews, and engagement; track compliance training completion rates and other key metrics.
- Support coordination tasks: manage badge photo updates, onboarding/offboarding LMS actions, and maintain relevant HR documentation
- .Collaborate on resource allocation and new learning initiatives: partner with stakeholders to align resources, timelines, and deliverables for training rollouts and special projects.
- All other duties as assigned
Qualifications
- Bachelor's degree required; Master's in HR or related field preferred.
- 1–4 years of experience in HR, learning & development, or training coordination.
- Hands-on experience with LMS platforms and related software.
- Strong organizational and time-management skills, with the ability to handle multiple priorities.
- Excellent verbal and written communication skills.
- Analytical skills to produce and interpret training reports and metrics.
- Flexible, adaptable, and proactive in problem-solving.
- Experience with Learning Management Systems (LMS) – Cornerstone.
Job Human Resources
Primary Location India-Maharashtra-Mumbai
Schedule: Full-time
Travel: No
Req ID: 253603
Job Hire Type Contingent Worker (CWK) Not Applicable #BMI N/A
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