Inside Sales Executive

3 weeks ago

Ahmedabad, India Ethos HR Full time

Job Summary

The Inside Sales Executive cum Coordinator will manage inbound and outbound sales activities, support the field sales team, handle customer communication, and ensure effective coordination between internal departments and customers.

Key Responsibilities

  • Handle incoming inquiries via calls, emails, and website leads; qualify prospects.
  • Make outbound sales calls and follow-up with existing and prospective customers.
  • Prepare and share quotations, proposals, and order confirmations.
  • Coordinate with the field sales team to ensure timely updates and support.
  • Maintain accurate records of leads, opportunities, and customer interactions in CRM or sales trackers.
  • Liaise with production, dispatch, and accounts departments for smooth order execution.
  • Provide regular sales reports and updates to management.
  • Assist in preparing sales documentation and contracts.
  • Build and maintain positive relationships with customers.
  • Support in achieving monthly and quarterly sales targets.
  • Handle basic after-sales coordination and resolve issues where required. Desired Candidate Profile

Qualification: Graduate or Diploma (Engineering/Commerce/Business preferred),BBA, MBA fresher

Experience: Fresher to 1 year in Inside Sales, Sales Coordination, or Customer Support.

  • Good communication skills in English, Hindi, and Gujarati.
  • Basic understanding of industrial products or willingness to learn.
  • Proficiency in MS Office (Excel, Word, Email).
  • Strong organizational and follow-up skills.
  • Positive attitude with a collaborative mindset.
  • Ability to manage multiple tasks and priorities effectively. Salary & Benefits
  • Competitive salary as per industry standards.
  • Incentives based on performance.
  • Opportunities for learning and career growth.
  • Supportive and professional work environment

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