Client Relationship Manager

3 weeks ago


Gurugram, India Zafify Full time

About the Role

The Client Serving Specialist will play a crucial role in ensuring client satisfaction and managing relationships. This position requires a proactive approach to problem-solving and a strong focus on delivering results.

Responsibilities

  • Manage client accounts and serve as the primary point of contact.
  • Develop and maintain strong relationships with clients.
  • Identify client needs and provide tailored solutions.
  • Collaborate with internal teams to ensure client objectives are met.
  • Monitor client satisfaction and address any issues promptly.

Qualifications

  • Bachelor's degree in Business Administration or related field.
  • Proven experience in client service or account management.

Required Skills

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite.

Preferred Skills

  • Experience with CRM software.
  • Knowledge of industry trends and best practices.


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