Program Coordinator

12 hours ago

Mumbai, India upGrad Full time

About the Role

We are seeking a Program Coordinator (G1) to support the smooth execution and management of programs across multiple stakeholders. The ideal candidate will have strong analytical abilities, excellent communication skills, and a proactive approach to problem-solving. This role requires close collaboration with internal teams, learners, and external partners to ensure seamless program operations and learner experience.

Key Responsibilities:


• Assist in end-to-end program execution, including scheduling, tracking, and reporting.
• Coordinate with internal teams, faculty, and external partners to ensure timely delivery of program milestones.
• Manage learner onboarding, communication, and engagement throughout the program lifecycle.
• Collect, analyze, and interpret program-related data to identify trends, gaps, and opportunities for improvement.
• Act as a primary point of contact for learners and stakeholders, addressing queries promptly.

Requirements:
• Bachelors degree
• 0–2 years of experience in program coordination, operations, or a similar role (fresh graduates with relevant skills may apply).
• Strong analytical skills with proficiency in MS Excel, and basic data interpretation.
• Excellent verbal and written communication skills with the ability to interact effectively with diverse stakeholders.
• Highly organized, detail-oriented, and able to manage multiple tasks simultaneously.
• Ability to work in a fast-paced environment with minimal supervision.

Why Join upGrad :

At upGrad, we're shaping the careers of tomorrow at Asia's largest integrated higher ed company. Join our Student Success team to: Be a Learner Advocate: Serve as the first line of support and help learners succeed Gain Cross-Functional Exposure: Work closely with operations, academic, and tech teams Build a Career in EdTech: Learn, grow, and contribute in a mission-driven, highgrowth environment Experience Growth: Access continuous learning and internal career mobility opportunities.

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