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Telecaller / Front Desk Executive

4 weeks ago

Chennai, India Swift HR World Full time

Job Title: Telecaller / Front Desk Executive (Lead Generation & Follow-up)
Location: Vadapalani, Chennai
Employment Type: Full-Time
Experience: 6 months to 1 year oftelecalling or front office experience

Salary Range: ₹10,000 – ₹12,000/month

Roles & Responsibilities:

  • Call incoming leads from online ads, walk-ins, and referrals.
  • Briefly explain services and schedule appointments with counsellors.
  • Maintain call records, follow-up logs, and update lead status in CRM.
  • Address basic queries over the phone and escalate potential clients to senior staff.
  • Manage front desk responsibilities including greeting clients and walk-in registrations.
  • Submit daily call reports and updates to the Branch Manager.

Qualifications & Requirements:

  • Any Bachelor degree
  • 6 months to 1 year of telecalling or front office experience preferred.
  • Good communication in English, Tamil, and Hindi is a plus.
  • Basic computer skills, especially MS Excel.

Job Types: Full-time, Permanent

Pay: ₹10, ₹12,000.00 per month

Ability to commute/relocate:

  • Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is your Current CTC?
  • What is your Expected CTC?
  • What is your Notice Period?
  • Current Location
  • Have you handled Queries from inbound calls related to Overseas education?
  • What should you do after completing a call with a potential client?

Education:

  • Higher Secondary(12th Pass) (Required)

Experience:

  • telecalling or front office: 1 year (Required)

Work Location: In person