ServiceNow ITSM/CSM Developer
1 month ago
Role: ServiceNow ITSM/CSM Developer
Mode of work: Remote
Notice period: Immediate to 15 days
Summary:
We are looking for a ServiceNow Developer with strong administration, development, and support skills on ServiceNow ITSM/CSM. The ServiceNow Developer role will work closely with business and product teams to achieve the desired outcome within the Agile Methodology.
Key Responsibilities:
- Will be responsible to develop and implement different ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements.
- Creation/implementation/modification of ServiceNow ITSM/CSM/others components.
- Maintain technical documentation and assist/participate in QA and user training activities.
- Understanding of the project delivery lifecycle and processes and their implementation.
- Scripting (JavaScript) for different modules for writing Rules, Updating/creating workflows, APIs etc.
- Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers.
- Solving complex problems in a highly dynamic and agile environment.
- Having a strong focus on code quality and reusability.
Basic Requirements:
- B.E./B.Tech in Computer Engineering or MCA or an equivalent education.
- 5-7 years of relevant experience in design and development with ServiceNow platform.
- Proficiency in scripting including JavaScript, CSS, HTML, Angular with experience in REST API integration will be a plus.
- Proficiency with ServiceNow framework and good understanding of UI Scripting, UI Action, UI Policy, UI Macro, Business Rules, Workflow development, ServiceNow administration, Reporting in ServiceNow, SQL, Database view in ServiceNow.
- Experience across Waterfall and Agile project methodologies.
- Dynamic team player with good verbal and written communication.
- Experience on one or more ITSM, CSM or other SNOW modules. Implementations will be a big plus.
Preferred Requirements
- ITIL Certified.
- ServiceNow CSA.
- ServiceNow CAD
- Any additional ServiceNow certifications will be a plus.
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