Application Support Lead
1 day ago
Who we are About this Role We are seeking an experienced Application Support Lead to manage a team supporting large-scale, complex applications within the CMPA project. Based in Pune, this permanent role involves overseeing incident and problem management, ensuring SLA adherence, and driving operational excellence. The individual will collaborate with cross-functional teams, lead triage calls, and contribute to continuous improvement initiatives. A strong understanding of the ITIL framework and experience in Java-Springboot and Camunda are essential. What you’ll do Lead, coach, and mentor the application support team to ensure high-quality service delivery. Manage incident and problem resolution processes, ensuring SLA and KPI compliance. Coordinate critical issue triage calls (P1 and P2), and maintain shift and holiday support schedules. Act as a liaison between business users and technical teams to clarify requirements and disseminate updates. Conduct service reviews and implement strategies to optimise application performance and business efficiency. Identify process gaps and technical debt, and proactively address them. Ensure documentation and best practices are maintained and continuously improved. Who you are Minimum 6 years of experience leading application support teams for large and complex systems. Proficient in Java-Springboot and Camunda. Strong knowledge of the ITIL framework; ITIL certification preferred. Demonstrated experience in SLA and KPI management. Excellent communication and coordination skills in complex programme environments. Proven leadership capabilities with the ability to manage diverse teams. Willingness to work in shifts, including night shifts. Graduate or postgraduate in a technical stream (preferably Engineering). PMP or equivalent certification is desirable.
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Tech Lead, Application Support
2 days ago
pune, India Fiserv Full timeCalling all innovators – find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card,...
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Application Support
2 weeks ago
Pune, India Quess IT Staffing Full time**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...
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Application Support
1 week ago
Pune, Maharashtra, India FIS Full time ₹ 12,00,000 - ₹ 36,00,000 per yearApplication Support (Treasury and Payment Domain)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate...
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Application Support
1 week ago
Pune, Maharashtra, India FIS Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor of Commerce/BusinessApplication Support (Treasury and Payment Domain)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and...
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Lead Application Support CBSL Pune
6 days ago
Pune, Maharashtra, India Aarushi Infotech Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Title: Team Leader – Application Support Desk Department: IT Services / Application Support Location: [Insert Location] Reporting To: IT Service Manager / Head of IT Operations Work Type: Full-time / Rotational Shifts (if applicable) About Company: ConneQT is a leader in business process outsourcing, offering a broad portfolio of core enterprise and...
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Application Support
7 days ago
Pune, Maharashtra, India Exemplar Global Resources Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob Description:We are hiring for the profile- Application SupportKey Skills required:Skills : Application Support + MSSQl + ETL + Windows.Sql, mysql, mssql, windows experience, must have worked on ETL toolsExperience : 3-6 yrs CTC: As per industry normsLocation: Pune (Initially WFH)Shifts: Rotational ShiftsInterested candidates can mail their resumes on
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Business Application Support Team Lead
1 week ago
India - Pune Northern Trust Full time ₹ 20,00,000 - ₹ 25,00,000 per yearSr. Lead, Infra EUC (Business Apps Support) About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and...
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Application Support
2 weeks ago
Pune, India Barclays Full time**Job Title**:Application Support **Location**:Pune **About Barclays** **Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment...
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Senior Applications Support Analyst
2 weeks ago
Pune, India Victrix Systems And Labs Full timeJob Description Key Responsibilities: - Act as technical lead and subject matter expert for production and manufacturing applications. - Resolve complex issues for third-party and custom applications. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Lead large projects, system...
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Applications Support Analyst
1 day ago
Pune, India Citi Full timeJob Summary: We are seeking an experienced (7+ years) and to join our Production/Application support team. The ideal candidate will bring a blend of good technical skills (Unix, SQL, ITIL, Autosys, Big Data ). The ideal candidate will bring a blend of strong technical skills ( Unix, SQL, Big Data technologies ) and good domain expertise in financial services...