
Customer Success Manager 12 PM
4 weeks ago
We are seeking an experienced and customer-focused Customer Success Manager to lead our customer service team in the solar energy sector. The ideal candidate will ensure our customers have a seamless experience from installation to long-term service, helping build trust and loyalty in our renewable energy solutions.
Key Responsibilities:- Lead and manage the customer service team, ensuring prompt and professional support.
- Enhance the customer journey by providing guidance and resolving escalations.
- Monitor customer satisfaction, retention, and service quality metrics.
- Collaborate with operations, sales, and technical teams to address customer concerns.
- Develop strategies to improve customer engagement and long-term relationships.
- Educate customers on solar solutions, processes, and post-installation support.
Requirements:
- Prior experience in Customer Success / Customer Service / Account Management.
- Experience in the solar or renewable energy industry is highly preferred.
- Strong leadership, communication, and problem-solving skills.
- Customer-first mindset with ability to manage escalations.
- Comfortable working 12 PM – 9 PM Pacific, 6 days a week.
Opportunity to lead customer success in a growing solar company.
Growth-oriented and supportive work environment.
Chance to contribute to a sustainable future through renewable energy.
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Customer Success Manager 12 PM
2 days ago
Chandigarh, Chandigarh, India Lytegen Full time ₹ 1,04,000 - ₹ 1,30,878 per yearWe are seeking an experienced and customer-focused Customer Success Manager to lead our customer service team in the solar energy sector. The ideal candidate will ensure our customers have a seamless experience from installation to long-term service, helping build trust and loyalty in our renewable energy solutions.Key Responsibilities:Lead and manage the...
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Customer Success Manager 12 PM
2 weeks ago
Chandigarh, India Lytegen Full timeJob Description We are seeking an experienced and customer-focused Customer Success Manager to lead our customer service team in the solar energy sector. The ideal candidate will ensure our customers have a seamless experience from installation to long-term service, helping build trust and loyalty in our renewable energy solutions. Key Responsibilities: -...
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Immediate Start: Customer Success Manager 12 Pm
3 weeks ago
Chandigarh, India Lytegen Full timeWe are seeking an experienced and customer-focused Customer Success Manager to lead our customer service team in the solar energy sector The ideal candidate will ensure our customers have a seamless experience from installation to long-term service helping build trust and loyalty in our renewable energy solutions Key Responsibilities Lead and manage...
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Quality Assurance Representative 12 PM
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Chandigarh, India Lytegen Full timeWe are hiring a Quality Assurance Representative to audit customer calls and ensure service quality. The role involves listening to calls, leaving clear notes, and providing feedback to help improve team performance. Responsibilities: Audit recorded calls for quality, compliance, and communication standards. Document observations and maintain accurate QA...
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Quality Assurance Representative 12 PM
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Quality Assurance Representative 12 PM
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Chandigarh, India Lytegen Full timeWe are hiring a Quality Assurance Representative to audit customer calls and ensure service quality. The role involves listening to calls, leaving clear notes, and providing feedback to help improve team performance. Responsibilities: Audit recorded calls for quality, compliance, and communication standards. Document observations and maintain...
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