Customer Success Manager 12 PM
23 hours ago
We are seeking an experienced and customer-focused Customer Success Manager to lead our customer service team in the solar energy sector. The ideal candidate will ensure our customers have a seamless experience from installation to long-term service, helping build trust and loyalty in our renewable energy solutions.
Key Responsibilities:- Lead and manage the customer service team, ensuring prompt and professional support.
- Enhance the customer journey by providing guidance and resolving escalations.
- Monitor customer satisfaction, retention, and service quality metrics.
- Collaborate with operations, sales, and technical teams to address customer concerns.
- Develop strategies to improve customer engagement and long-term relationships.
- Educate customers on solar solutions, processes, and post-installation support.
Requirements
Requirements:- Prior experience in Customer Success / Customer Service / Account Management.
- Experience in the solar or renewable energy industry is highly preferred.
- Strong leadership, communication, and problem-solving skills.
- Customer-first mindset with ability to manage escalations.
- Comfortable working 12 PM – 9 PM Pacific, 6 days a week.
Benefits
Opportunity to lead customer success in a growing solar company.
Growth-oriented and supportive work environment.
Chance to contribute to a sustainable future through renewable energy.
-
15h Left: Customer Success Manager 12 PM
3 weeks ago
Chandigarh, Chandigarh, India Lytegen Full timeWe are seeking an experienced and customer-focused Customer Success Manager to lead our customer service team in the solar energy sector. The ideal candidate will ensure our customers have a seamless experience from installation to long-term service, helping build trust and loyalty in our renewable energy solutions.Key Responsibilities:- Lead and manage the...
-
Quality Assurance Representative 12 PM
3 weeks ago
Chandigarh, Chandigarh, India Lytegen Full timeWe are hiring a Quality Assurance Representative to audit customer calls and ensure service quality. The role involves listening to calls, leaving clear notes, and providing feedback to help improve team performance.Responsibilities:- Audit recorded calls for quality, compliance, and communication standards.- Document observations and maintain accurate QA...
-
Quality Assurance Representative 12 PM
1 day ago
Chandigarh, Chandigarh, India Lytegen Full time ₹ 2,40,000 - ₹ 7,20,000 per yearWe are hiring a Quality Assurance Representative to audit customer calls and ensure service quality. The role involves listening to calls, leaving clear notes, and providing feedback to help improve team performance.Responsibilities: Audit recorded calls for quality, compliance, and communication standards. Document observations and maintain accurate QA...
-
Customer Service Representative
1 week ago
Chandigarh, Chandigarh, India Void2One Solutions Full time ₹ 2,50,000 - ₹ 3,00,000 per yearVoid2one Solutions HIRING for Customer Service RepresentativeRotational UK Shifts are Available(Fresher or Experienced Candidates in BPO and KPO with Excellent communication skills are preferred only)Interested candidates can share their CVs at Job role: We are seeking skilled Freshers and Experienced candidates in BPO and KPO with Fluent English Speaking...
-
Chandigarh, Chandigarh, India Jungleworks Full time- We are looking for a Customer Success Manager to help build customer loyalty and foster long-term customer relationships by ensuring that customers have a positive experience Your Roles and Responsibilities Customer Onboarding Assist new customers in the onboarding process helping them get started with the software Provide guidance and support during...
-
Customer Relationship Manager
1 week ago
Chandigarh, Chandigarh, India D.R. SHARE AND STOCK BROKERS PVT LTD Full time ₹ 2,00,000 - ₹ 4,00,000 per yearJob Title: Customer Relationship ManagerLocation: ChandigarhCompany: D.R. Shares & Stock Brokers PVT LTDJob Type: Full-Time | On-siteExperience: 1 – 2 Years (Banking/Finance Preferred)Job Overview:Are you currently in banking and looking for a dynamic shift into capital markets and client relationship management?We are seeking a Relationship Manager with a...
-
Chandigarh, Chandigarh, India Biorev Studios Private Limited Full time- We are looking for motivated and well-spoken experienced candidates for the Client Service Manager role to join our HVAC Customer Service division The primary responsibility of Client Service Manager will be to handle customer service and customer relationship management He should have a background in customer service with experience in both outbound...
-
Chandigarh, Chandigarh, India Biorev Studios Private Limited Full time- We are looking for motivated and well-spoken experienced candidates for the Manager Sr Manager role to join our HVAC Business Development division The primary responsibility of the Manager Sr Manager will be responsible for booking appointments converting estimates into sales Accounting Purchase Operations and ensuring the smooth functioning of...
-
**Drive Team Success**
1 week ago
Chandigarh, Chandigarh, India beBeeLeader Full time ₹ 1,20,000 - ₹ 1,80,000Team Management RoleAs a Team Manager, you will oversee the daily operations and planning of your team.Responsibilities include ensuring each team member meets their Service Level Agreement (SLA) and achieves Key Performance Indicators (KPIs).Manage the team's schedules, be organized, and handle responsibility effectively.Conduct team huddles, coaching...
-
Chandigarh, Chandigarh, India Kotak Mahindra Bank Full timeJob Category KMBLDegree Level Bachelor s Degree DESIGNATION Transaction Banking Group ROCE Relationship Officer - Customer Engagement Location Hyderabad Number of Positions 12 Reporting Relationships RCEM Regional Customer Engagement Manager Position Grade M2 Job Role Customer Engagement meeting Video call Tele call and Relationship...