Manager - Employee Services : Employee And Labor Relations
1 day ago
Job Description Skill required: Employee Services - Employee and Labor Relations Years of Experience: 15 to 28 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management Manage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? - Is accountable for the results of the Service Line activities to both Accenture and Clients. - Accountable for ongoing management of effective client service relationship within the service line. - Develops new approaches and processes. - Interfaces with other team leads, management and client staff and ensures good working relationships. - Ensures the service line operations are efficient and effective and that SLA s are met. - Ensure the first-class delivery of service to clients. - Stakeholder Management - Change Management - Talent Management - Demand Management - Leadership Development - Succession Planning - Journey Management - Demonstrates excellent client care skills. - Expert knowledge and vision for the assigned service line. - Produces solutions to complex business problems. - Develops new concepts and opportunities within their Service Line. - Contributes to policy and direction setting. - Complies with all Client and Accenture Data Security and Quality requirements. Roles and Responsibilities: - In this role you are required to identify and assess complex problems for area of responsibility - The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors - Requires adherence to strategic direction set by senior management when establishing near-term goals - Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach - Some latitude in decision-making in involved - you will act independently to determine methods and procedures on new assignments - Decisions individual at this role makes have a major day to day impact on area of responsibility - The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture - Please note that this role may require you to work in rotational shifts
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Bengaluru, India Amazon Full timeAs an Employee Relations Manager at Amazon, you will provide expert consultation on complex employee relations matters for our corporate functions. You will partner with HR Business Partners, Legal, and business leaders to drive effective employee relations practices, lead investigations, and implement policies that align with Amazon's Leadership Principles....
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