Technical Account Manager

6 days ago


Delhi, India Awign Expert Full time
Job DescriptionExperience: Minimum 4+ yearsDuration: Permanent RoleNote: Remote, company base location is MumbaiJob Title: Technical Account ManagerTeam: Customer SuccessReporting: Customer Success ManagerJob Responsibilities-

Experience required: 3 to 6 years in the industry.-

Onboarding new clients on Nitrogen-

Understanding the client’s requirements-

Active support on Client’s tickets-

To address the client’s issue-

Managing and enhancing the product features-

Translating the client’s requirement with the Product team to enhance the new feature sets.-

Analyzing the data and preparing reports.-

Ownership of accounts and willing to support on client's requests on tickets.Required Technical Skills:Must have-

Excellent knowledge of HTML, JS, and CSS frameworks-

Good knowledge of web application frameworks.-

Good knowledge of Advanced Java/Node JS/Golang/JavaScript.-

Excellent communication skills-

Good knowledge of Version Control Systems and Build processes.-

Good analytical and problem-solving skills.Nice to have-

Cloud Platform experience (GCP/AWS/Azure)-

Kubernetes and Docker experienceEducation Qualification-

UG: B. Tech / B.E. – Computers OR PG: MCA / M. Tech

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