floor hostess/ hostel staff- female only

2 weeks ago

Pacific Remote Islands Marine National Monument, India Mahalekshmi Silks The Classic Full time

Job Summary
We are seeking enthusiastic and dedicated Floor Staff to join our team in providing exceptional guest experiences. As a vital part of our hospitality operations, you will be responsible for ensuring that our guests receive top-notch service throughout their stay. The ideal candidate will possess strong customer service skills and have a background in hospitality management or hotel operations.

Duties

  • Greet and assist guests upon arrival, providing a warm and welcoming atmosphere.
  • Manage front desk operations, including check-ins and check-outs, while maintaining accurate guest records.
  • Handle guest inquiries and resolve any issues promptly to ensure satisfaction.
  • Operate multi-line phone systems to manage incoming calls efficiently and professionally.
  • Provide information about hotel amenities, services, and local attractions to enhance the guest experience.
  • Assist with guest relations by addressing special requests or concerns in a timely manner.

Qualifications

  • Previous experience in hospitality or hotel management is preferred.
  • Strong customer service skills with a focus on guest satisfaction..
  • Ability to work collaboratively in a team-oriented environment while also being self-motivated.
  • Strong problem-solving skills and attention to detail in all aspects of service delivery.
  • A passion for hospitality and creating memorable experiences for guests. Join our team as Floor Staff and contribute to an environment where exceptional service is at the heart of everything we do

Job Type: Full-time

Pay: Up to ₹18,000.00 per month

Benefits:

  • Health insurance
  • Paid time off

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